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Implementation Specialist

1 month ago
United States
Full-time
Mid Level
Implementation Engineer
Customer and Technical Support
Salesforce
Apply Now
Melita Group

Melita Group

Melita Group provides customized HR outsourcing solutions, payroll processing, and benefits consulting services designed to enhance business efficiency and employee productivity for organizations of all sizes.

Professional Services
51-250
Founded 1993
View All Jobs 6

Description

  • Execute end-to-end client onboardings across HR administration, payroll, benefits, and leave services.
  • Build and maintain implementation plans, track milestones, and coordinate workstreams through handoff to Service Delivery.
  • Configure HRIS platforms including ADP Workforce Now, Paylocity, and Rippling, as well as Salesforce.
  • Migrate and validate employee data, payroll history, benefit plans and deductions, and PTO balances.
  • Set up benefits carrier EDI feeds and GL file feeds in partnership with Technology and external partners.
  • Coordinate with Sales, Client Success, Service Delivery, Product, Finance, and implementation partners to align scope and expectations.
  • Identify opportunities to apply AI, automation, and modern tools to implementation workflows.
  • Document and improve implementation processes to make future onboardings faster and more consistent.

Requirements

  • Hands-on experience implementing outsourced payroll and HR services at a PEO, HRO, or HRIS technology vendor.
  • Experience configuring and migrating data on major HRIS platforms such as ADP Workforce Now, Paylocity, or Rippling.
  • Hands-on payroll processing experience, including multi-state processing, tax setup, and mid-year conversions with year-to-date balancing.
  • Demonstrated experience managing end-to-end implementations across multiple workstreams and deadlines.
  • Experience with benefits administration and leave of absence services preferred.
  • Familiarity with benefits carrier EDI feeds, GL file feeds, and HRIS, payroll, and benefits integrations preferred.
  • Experience with Salesforce and AI-enabled or automation-focused implementation workflows preferred.
  • Strong problem-solving, systems-thinking, communication, and client-service skills.
  • Project management credentials such as PMP or CAPM are a plus.
  • Payroll credentials such as FPC or CPP are a plus.

Benefits

  • Remote position available to candidates in the United States.
  • Opportunity to work with AI, automation, and modern implementation technology.
  • Cross-functional exposure across Sales, Client Success, Service Delivery, Product, Finance, and Technology.

Interested in this position?

Apply directly on the company website

Apply Now

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