Billing Operations Specialist

7 hours, 27 minutes ago
Contract
Mid Level
Operations
Raptor Technologies®

Raptor Technologies®

Raptor is driven by our mission to protect every child, every school, every day. Founded in 2002, Raptor provides integrated school safety software enabling schools to safeguard students and staff, screen visitors, track volunteers, report on drills, r...

Diversified Consumer Services
51-250
Founded 2002

Description

  • Own end-to-end billing for new deals, renewals, and amendments across assigned accounts.
  • Generate accurate, timely invoices aligned with contractual terms.
  • Reconcile billing data across systems and proactively resolve discrepancies.
  • Manage monthly renewal invoicing, validating contract terms, pricing, and billing schedules.
  • Handle billing inquiries from customers and internal stakeholders while maintaining a high standard of service.
  • Collaborate with Sales, Customer Success, Contracts, and Finance to ensure accurate deal execution.
  • Identify process gaps, escalate risks, and propose solutions.
  • Streamline workflows, reduce manual effort, and support global billing process standardization.
  • Support ERP and CRM enhancements, cross-training, and billing across multiple regions and currencies.
  • Provide extended-hours coverage during peak periods such as month-end and quarter-end.

Requirements

  • 3–5+ years of experience in Billing Operations, Order-to-Cash, or a similar finance operations role.
  • Experience in a high-volume, fast-paced environment with complex transactions.
  • Exposure to SaaS, subscription billing, or recurring revenue models preferred.
  • Experience collaborating with global teams preferred.
  • Working knowledge of ERP systems such as NetSuite and CRM tools such as Salesforce.
  • Proficiency in Excel, including data validation, reconciliations, and lookups.
  • Strong attention to detail, problem-solving, critical thinking, and prioritization skills.
  • Confident communication, constructive challenge, accountability, and ownership.
  • Proactive, adaptable, resilient, and collaborative approach to ambiguous or high-pressure situations.
  • AAT qualification, multi-entity or multi-currency experience, and exposure to system implementations are preferred.

Benefits

  • Remote contract position based in the Philippines.
  • Required Monday–Friday shift of 7:00 PM–4:00 AM Philippine Time, covering UK and US business hours.
  • Opportunity to support global operations across multiple regions, products, currencies, and business models.
  • Equal employment opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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