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Director, Business Intelligence & Analytics

1 month, 1 week ago
United States
Full-time
Lead
Business Intelligence Analyst
Data Science and Analytics
Databricks GCP Looker Power BI Snowflake SQL Tableau
Apply Now
RapidSOS

RapidSOS

RapidSOS is an advanced emergency technology provider that connects life-saving data from various devices, apps, and sensors to emergency responders, enhancing response times and improving outcomes in critical situations.

Diversified Telecommunication Services
51-250
Founded 2013
$281M raised
View All Jobs 13

Description

  • Partner with the executive team on planning, forecasting, and investment tradeoffs.
  • Own analytical frameworks that guide resource allocation, performance evaluation, and growth opportunity identification.
  • Lead white space analysis, upsell opportunity identification, and customer health scoring to support go-to-market strategy.
  • Establish and enforce company-wide definitions for core business metrics such as ARR, churn, pipeline, product utilization, and customer health.
  • Serve as the arbiter of truth when metrics conflict across systems or teams.
  • Partner with Finance to deliver investor-grade reporting standards and SaaS metric definitions.
  • Identify and implement AI-driven automation for recurring reporting, anomaly detection, forecasting, and narrative generation.
  • Build workflows that reduce manual analysis and accelerate the path from data to decision.
  • Partner with Data Engineering and Product to incorporate predictive and AI-generated insights into dashboards and executive reporting.
  • Build and maintain dashboards, executive reporting, and board packages that inform leadership decisions.
  • Translate complex data into clear, decision-ready narratives for senior stakeholders.
  • Embed analytics support across RevOps, Product, and Finance while enabling self-serve analytics across the organization.
  • Hire, develop, and grow a high-impact team of analysts and analytics engineers over time.
  • Partner with Data Engineering to ensure the analytics layer is reliable, scalable, and governed.
  • Evaluate and evolve the BI and AI toolstack to support the function's growth.

Requirements

  • 8+ years of experience in analytics, business intelligence, or data strategy roles.
  • 3+ years of experience in a leadership capacity.
  • Deep experience in a B2B SaaS environment.
  • Strong understanding of ARR, net revenue retention, CAC, pipeline coverage, and investor-focused SaaS metrics.
  • Proven ability to influence planning, budgeting, and investment decisions as a strategic partner to senior leadership.
  • Experience using AI tools to accelerate analytics workflows, such as automated SQL generation, natural language data exploration, AI-assisted modeling, or narrative reporting.
  • Track record of reducing manual reporting effort through automation or intelligent tooling.
  • Hands-on experience with modern BI tools such as Tableau, Looker, or Power BI.
  • Strong SQL skills required.
  • Experience with cloud data platforms such as Databricks, Snowflake, or BigQuery.
  • Executive presence with the ability to present to the board and translate complexity into clear decisions.
  • Comfort experimenting with new tools and shaping responsible AI use inside an organization.
  • Familiarity with analytics engineering workflows and tools is a plus.
  • Databricks familiarity is a plus.
  • Prior experience building or formalizing a BI function from the ground up is a plus.

Benefits

  • Competitive salary with a posted range of $190,000-$215,000.
  • Equity options.
  • Competitive benefits and equity participation.
  • Flexible startup work environment.
  • Opportunity to work with a passionate, highly talented team.
  • Mission-driven work focused on solving a large global challenge.
  • Inclusive and collaborative company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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