Field Service Engineer II - Germany

21 hours, 36 minutes ago
Junior
Customer and Technical Support
Rapid MicroBio

Rapid MicroBio

Rapid Micro Biosystems is a leader in automated microbial detection for quality control microbiology testing, offering innovative automation solutions for efficient manufacturing of healthcare products.

Life Sciences Tools & Services
51-200
Founded 2006
$358M raised

Description

  • Install Growth Direct systems at new and existing customer sites.
  • Perform scheduled preventive maintenance within required timelines.
  • Provide emergency repair service in accordance with warranty and service-contract levels.
  • Troubleshoot technical and customer-site issues, prioritizing work and escalating when needed.
  • Complete service reports, expense reports, SFDC entries, and other required documentation.
  • Complete required training to meet quality requirements.
  • Support new instrument sales through customer site inspections.
  • Contribute to procedure updates and process improvements.

Requirements

  • Reside in Germany, preferably near Munich, and be available for frequent travel across Germany, the Netherlands, Austria, and Switzerland.
  • 2+ years of relevant work experience, including prior field engineer experience.
  • Technical degree or equivalent military experience; bachelor’s degree preferred.
  • Experience with mechanical systems, including pneumatic and servo-controlled mechanisms.
  • Experience servicing software-controlled instruments.
  • Experience working in ISO- or GMP-controlled life-science environments.
  • Knowledge of computer networking.
  • Ability to interpret scientific, organizational, instrument, customer, and regulatory documentation.
  • Proficiency with Microsoft Office, particularly Outlook and Excel, and professional written communication.
  • Ability to lift up to 75 pounds, work extended hours at client sites, travel on short notice, and participate in periodic weekend on-call coverage.

Benefits

  • Remote position based in Germany.
  • Opportunities for training, skill development, and career advancement.
  • Inclusive work environment with access to professional development resources.

Interested in this position?

Apply directly on the company website

Apply Now

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