Clinical Success Manager

1 hour, 57 minutes ago
Full-time
Junior
Customer and Technical Support
Radformation

Radformation

Radformation develops innovative software that enhances the efficiency and accuracy of radiation oncology treatment planning by providing a plugin for the Eclipse Treatment Planning System, which evaluates dosimetric constraints and treatment parameter...

Internet Software & Services
51-250
Founded 2016
$8M raised

Description

  • Demo, install, and train clinics on Radformation’s suite of automation tools.
  • Work with clinics to understand their issues and provide solutions independently or in collaboration with the programming team.
  • Partner with the LATAM sales team to demonstrate software to prospective customers and train newly installed clinics.
  • Proactively check in with current customers to gather feedback and share new features.
  • Host webinars to answer clinic questions and highlight product features.
  • Travel to congresses, attend roadshows, and visit clinics as needed.
  • Develop training materials for clinic distribution.
  • Collaborate with clinics on research projects and recruit reference sites alongside the LATAM sales team.
  • Create custom RadMachine instances for clinics.

Requirements

  • Minimum 2 years of clinical treatment planning experience using Eclipse, Monaco, or RayStation TPS.
  • Strong critical thinking skills.
  • Exceptional presentation skills.
  • Positive attitude and passion for excellence in patient care.
  • Fluency in English and Spanish.
  • 5 years of clinical treatment planning experience using Eclipse, Monaco, or RayStation TPS (preferred).
  • Teaching experience in treatment planning (preferred).
  • Customer success experience (preferred).
  • Experience with Python programming (preferred).
  • Fluency in Portuguese (preferred).
  • Strong understanding of treatment planning and radiation oncology clinical workflows.
  • Ability to multitask and manage multiple projects simultaneously.
  • Strong organizational skills and ability to work independently.
  • Excellent written and verbal communication skills.
  • Compassionate and welcoming of ideas and feedback.

Benefits

  • Competitive salary.
  • Paid time off.
  • Fully remote work with occasional travel of less than 10%.
  • Collaborative team environment.
  • Early access to cutting-edge software.
  • Locally compliant and competitive benefits for global teammates via Deel.
  • Support for health, financial security, and work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Digital Analytics Consultant (English & French Speaking) - UK/Spain

Quantum Metric 251-1K Professional Services

Quantum Metric is hiring a Senior Digital Analytics Consultant to support enterprise customers in the UK/Spain region by driving platform activation, customer adoption, and measurable digital business value.

12 minutes ago

Territory Manager (South Dakota)

Halter 51-250 Food Products

Halter is hiring a remote Territory Manager to drive new business growth, manage customer relationships, and expand adoption of its virtual fencing technology across South Dakota ranches.

Agile
12 minutes ago

Shop Your Way - Head of Client Delivery

Shop Your Way 51-250 Internet Software & Services

Shop Your Way is hiring a remote Head of Client Delivery to lead pre- and post-sales technical support, readiness, and implementation for its Pay Your Way Credit-as-a-Service platform for merchant and partner integrations.

Agile E-commerce Microservices REST API Scrum
27 minutes ago

Territory Manager (Central South Queensland - Beef)

Halter 51-250 Food Products

Halter is hiring a Territory Manager in Central South Queensland to drive beef-sector growth, manage customer relationships, and support the rollout of its virtual fencing technology across a large regional territory.

27 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers