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Technical Account Manager

1 month, 1 week ago
Romania
Full-time
Senior
Technical Account Manager
Customer and Technical Support
Agile AWS Azure GCP Machine Learning
Apply Now
qodea

qodea

A pretty IDE for humans.

View All Jobs 7

Description

  • Act as the primary technical point of contact and trusted advisor for assigned enterprise accounts.
  • Partner with customers to understand business objectives and develop tailored technical roadmaps and solutions.
  • Proactively monitor customer environments to identify opportunities for infrastructure optimization, scaling, and improved security posture.
  • Coordinate cross-functionally with engineering, product, and support teams to resolve complex technical issues and advocate for customer needs.
  • Lead regular technical reviews and strategic planning sessions with key customer stakeholders.
  • Guide customers in adopting best practices for modern, scalable infrastructure and frontier technologies such as AI.

Requirements

  • Demonstrated experience in technical account management, solutions architecture, or a similar customer-facing technical role.
  • Extensive experience managing and optimizing cloud infrastructure and enterprise software deployments.
  • Strong understanding of Agile methodology.
  • Excellent problem-solving and analytical skills.
  • Cloud platform experience with GCP, AWS, or Azure is preferred.
  • Familiarity with deploying AI, machine learning, or data analytics solutions is preferred.
  • Experience mentoring junior team members is preferred.

Benefits

  • Competitive base salary.
  • Discretionary company bonus scheme.
  • Employee referral scheme.
  • Meal vouchers.
  • Health care package.
  • Life and health insurance.
  • 28 days of annual leave plus floating bank holidays and an extra paid day off on your birthday.
  • Ten paid learning days per year, industry-recognised training and certifications, and clear opportunities for career development.
  • Flexible working hours and work from anywhere for up to 3 weeks per year.
  • Sabbatical leave after 5 years.
  • Bookster, Bonusly recognition and rewards, length of service awards, and regular company events.

Interested in this position?

Apply directly on the company website

Apply Now

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