Enterprise Application Administrator

1 hour, 41 minutes ago
Full-time
Mid Level
Operations
Puck

Puck

Puck helps great teams find great teammates through employer branding, conversations, and authentic candidate engagement, using personalized automation to enhance the candidate experience and improve hiring metrics.

Internet Software & Services
1-10
Founded 2020

Description

  • Administer, monitor, and improve cloud-based enterprise applications to ensure best practices, security, performance, and scalability.
  • Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security.
  • Manage Salesforce users, profiles, roles, permission sets, and access reviews.
  • Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes.
  • Coordinate Salesforce releases, testing, and deployment of new features.
  • Provide Salesforce user training, onboarding, and ongoing support.
  • Respond to support tickets raised by internal stakeholders.
  • Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning.
  • Document processes, configurations, and best practices for application management, integrations, and support.

Requirements

  • 2-4 years of experience administering and supporting enterprise applications and/or integrations.
  • 5+ years of general IT experience.
  • Salesforce Administrator certification.
  • Experience administering Salesforce Lightning, including configuration, customization, user management, workflows, and reporting.
  • Strong understanding of cloud technologies and enterprise SaaS application management.
  • Knowledge of IT practices and experience implementing security measures for enterprise applications.
  • Effective communication and interpersonal skills with the ability to work collaboratively across cross-functional teams and manage multiple stakeholder projects.
  • Hands-on experience with Salesforce automation tools such as Flows.
  • Experience creating and maintaining reports, dashboards, and analytics in Salesforce.
  • Ability to translate business requirements into scalable solutions.
  • Experience with Health Cloud or the healthcare sector (preferred).
  • User support experience with enterprise applications such as Dialpad, Intercom, Zoom, and Jira (preferred).
  • Experience working in organizations with more than 500 users (preferred).

Benefits

  • Base salary of $80,000-$105,000 in local currency, depending on experience.
  • Free whole-body scans for each team member.
  • Comprehensive benefits package including health, dental, vision, and mental health coverage.
  • Flexible vacation policy.
  • Access to RRSP and TFSA retirement savings plans for eligible Canadian employees, with immediate optional enrollment.
  • Growth opportunities and room to shape your path within the company.
  • Weekly team connection and social time.
  • Opportunity to contribute to proactive healthcare and make a positive impact on people's lives.

Interested in this position?

Apply directly on the company website

Apply Now

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