Deal Desk Lead

1 month ago
Full-time
Lead
Sales and Business Development
Prolific

Prolific

Prolific is a platform that enables researchers to quickly find trustworthy research participants. With a pool of over 120,000 active and verified participants, Prolific ensures high-quality responses through continuous monitoring and engagement. The p...

Professional Services
51-250
Founded 1997
$0M raised

Description

  • Partner with Account Executives and Solutions Consultants to shape pricing and delivery structures for strategic and enterprise opportunities.
  • Translate customer needs into clear, executable commercial proposals, including scope of work, delivery assumptions, and packaging.
  • Introduce guardrails to improve deal velocity, win rate, and margin consistency.
  • Lead cross-functional scoping with Operations and Quality/Research/Evaluation to ensure solutions are deliverable and scalable.
  • Validate delivery approaches against the workforce model, including SLAs, QA standards, and resourcing assumptions.
  • Build repeatable methods for scoping AI data and evaluation programs to reduce ambiguity and execution risk.
  • Own and iterate pricing frameworks, cost models, and rate cards across platform usage, managed services, and expert-led work.
  • Define margin expectations, escalation paths, and approval thresholds to improve deal economics consistency.
  • Improve pre-sales to delivery handoffs through clear documentation, ownership, and readiness criteria.
  • Build and scale a formal Deal Desk function, including scoping templates, pricing calculators, and approval frameworks.

Requirements

  • 7+ years of experience in Deal Desk, Commercial Strategy, RevOps, Solutions, or a similar function in a SaaS, data, or AI environment.
  • Experience structuring complex enterprise deals, including usage-based, services, or hybrid models.
  • Strong grounding in pricing, cost modeling, and margin management.
  • Ability to translate ambiguous customer needs into clear, executable scopes of work.
  • Experience working cross-functionally across Sales, Product, and Delivery/Operations.
  • Proven ability to build or improve deal processes, pricing frameworks, or approval workflows.
  • Strong commercial judgment with a track record of identifying risk and improving deal quality.
  • Excellent stakeholder management skills and ability to influence senior leaders.
  • Experience in AI/ML, data services, or human-in-the-loop workflows is preferred.
  • Familiarity with usage-based or platform plus services pricing models is preferred.

Benefits

  • Competitive salary.
  • Benefits package.
  • Remote working.
  • Opportunity to work within an impactful, mission-driven culture.
  • Access to Prolific’s unique human data platform.
  • Opportunities for groundbreaking research.

Interested in this position?

Apply directly on the company website

Apply Now

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