Contractor- Patient Recruitment Specialist (Remote, U.S.)

1 month, 1 week ago
Contract
Junior
Customer and Technical Support
Profound Research

Profound Research

Profound Research specializes in connecting individuals with clinical trials by providing a comprehensive database of studies and accessible sites across various therapeutic areas and geographies, facilitating participation in research opportunities.

Professional Services
1-10
Founded 2010

Description

  • Conduct high-volume outbound outreach to prospective clinical trial participants interested in vaccine and flu studies.
  • Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner.
  • Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately.
  • Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team.
  • Support patient follow-up to improve show rates, maintain engagement, and reduce barriers to participation.
  • Maintain accurate and timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms.
  • Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested.
  • Apply Good Clinical Practice, FDA regulations, study protocols, and internal policies in patient interactions and documentation.
  • Communicate with recruitment leadership, site teams, study coordinators, and support staff about patient status, recruitment progress, and issues.
  • Assist in obtaining medical records to confirm eligibility for potential research participants.

Requirements

  • Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment.
  • Strong professional phone presence and ability to build trust quickly with prospective participants.
  • Comfort conducting both inbound and outbound patient communication.
  • Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy.
  • Strong attention to detail and comfort documenting information across multiple systems.
  • Comfort with medical terminology and protocol-driven eligibility questions.
  • Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems.
  • Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience.
  • Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team.
  • Prior clinical research experience, especially in patient recruitment or patient engagement, is preferred; experience with vaccine, infectious disease, or high-enrollment clinical trials is also preferred.

Benefits

  • 1099 independent contractor opportunity with remote work.
  • Potential to convert to a full-time position based on business needs, performance, and role availability.
  • Competitive compensation.
  • Health insurance.
  • PTO.
  • Retirement plan.
  • Professional development support, including training, certification support, and ongoing education.

Interested in this position?

Apply directly on the company website

Apply Now

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