Educational Case Manager (Special Education)

7 hours, 20 minutes ago
Full-time
Junior
Operations
Private In-Home Tutoring & Test-Preparation

Private In-Home Tutoring & Test-Preparation

Tutor Me Education provides high-caliber private in-home tutoring and test preparation services. Their handpicked tutors, who are top 1% academic achievers from prestigious universities, offer personalized teaching tailored to each student's learning s...

Diversified Consumer Services
51-250
Founded 2010

Description

  • Conduct intakes with families and students and provide ongoing customer service support.
  • Coordinate instructors and manage class schedules to staff sessions efficiently and meet usage targets.
  • Track and monitor student academic progress and help ensure program delivery is effective.
  • Provide virtual administrative support to Regional Operations, including answering phones, managing business data, and maintaining schedules.
  • Operate seamlessly in a virtual environment while meeting company operating standards and compliance requirements.
  • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
  • Support the execution of programs and initiatives for students and school district partners.
  • Manage virtual tutoring sessions and help ensure flawless execution of services.
  • Maintain open communication with students and parents to support positive conflict resolution.

Requirements

  • Clear and excellent English communication skills are required.
  • Strong technology and organization skills are required.
  • Ability to time-manage, plan, prioritize, and handle multiple responsibilities successfully.
  • Bachelor’s degree is required.
  • 2-3 years of progressive career growth is required.
  • Experience working in a virtual operations and team environment is required.
  • Ability to work independently and manage remote teachers.
  • High tolerance for ambiguity and ability to adapt to changing work priorities.
  • Proficiency in Microsoft Office and Google applications.
  • Bilingual English and Spanish is beneficial.

Benefits

  • Fully remote work.
  • PTO.

Interested in this position?

Apply directly on the company website

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