System & Network Engineer (Level II) (Remote)

1 day, 6 hours ago
Full-time
Mid Level
DevOps and Infrastructure
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services

Description

  • Administer and maintain client network infrastructure, including routers, switches, firewalls, and wireless technologies.
  • Manage on-premises and cloud server environments using Windows Server and virtualization platforms such as VMware and Hyper-V.
  • Support Microsoft 365, Active Directory, and Azure environments, including user management and group policies.
  • Implement and maintain firewall and VPN solutions to ensure secure remote access and data protection.
  • Monitor, configure, and manage security controls such as intrusion detection/prevention, firewalls, and antivirus solutions.
  • Perform vulnerability scans, patch management, and security assessments to support compliance with security best practices.
  • Work with clients to develop and implement disaster recovery and business continuity plans.
  • Provide Level 1 and Level 2 technical support for system, network, and application issues.
  • Use remote management tools and ticketing systems to diagnose, track, document, and resolve support requests.
  • Proactively monitor system and network performance and report on uptime, performance, and security incidents.

Requirements

  • 3-4 years of experience as a System and Network Administrator.
  • 3-4 years of experience in a helpdesk or technical support role.
  • Proven experience installing, configuring, maintaining, and troubleshooting network and data center technologies.
  • Hands-on experience with Microsoft 365, Active Directory, and Azure.
  • Experience with firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet.
  • Experience with virtualization platforms such as VMware and Hyper-V.
  • Experience using remote access tools, monitoring platforms, and ticketing systems such as ConnectWise, Kaseya, and ServiceNow.
  • Certification in relevant areas such as Microsoft, Cisco, or VMware is required or strongly preferred, such as MCSA, CCNA, or VCP.

Benefits

  • Remote work environment with flexibility and improved work-life balance.
  • Opportunity to work with international clients and gain global business experience.
  • Exposure to diverse teams and cultures in a collaborative environment.
  • Opportunities for career advancement and professional growth.
  • Experience with global standards, tools, and best practices.

Interested in this position?

Apply directly on the company website

Apply Now

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