RemoteLeaf Logo
Log in Sign up

NOC Analyst II

8 hours ago
South Africa
Full-time
Mid Level
Network Engineer
DevOps and Infrastructure
Linux Load Balancing
Apply Now
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services
View All Jobs 41

Description

  • Monitor network and system performance continuously during the overnight shift using monitoring tools and software.
  • Identify, troubleshoot, and resolve complex network and system issues as an escalation point for Analyst I team members.
  • Perform system and network device configurations and deployments in coordination with Backup Specialists and Toolset Orchestration Specialists.
  • Monitor alerts and notifications from network and system monitoring platforms and respond promptly.
  • Maintain accurate documentation of network and system configurations, incidents, and changes.
  • Create, update, and properly annotate tickets to track time and actions taken.
  • Communicate network and system issues clearly and in a timely manner to internal and external stakeholders.
  • Manage workload effectively to meet Service Level Agreements (SLAs).
  • Collaborate with cross-functional teams to resolve incidents and implement solutions.
  • Mentor and train NOC Analyst I team members on network and system monitoring best practices.
  • Participate in an on-call rotation and respond to after-hours incidents as required.

Requirements

  • 3+ years of experience in network and system monitoring, NOC operations, or a related field.
  • Associate's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on work experience.
  • Advanced knowledge of networking concepts including load balancing, VPN, and firewall management.
  • Solid understanding of server and operating system concepts, including Windows and Linux environments.
  • Strong analytical and problem-solving skills with a structured troubleshooting approach.
  • Excellent verbal and written communication skills for stakeholder updates.
  • Ability to work independently and collaboratively in a fast-paced, team-oriented NOC environment.
  • Strong attention to detail with the ability to prioritize and manage multiple concurrent tasks.
  • CJIS clearance is a mandatory post-employment requirement.
  • Willingness to work overnight shifts, including mandatory Saturday and Sunday availability.
  • Experience with ConnectWise, Kaseya VSA, OpenDNS, and/or PRTG monitoring platforms is preferred.
  • Prior experience supporting government, municipal, or public sector IT environments is preferred.
  • Familiarity with MSP service delivery models and multi-client infrastructure management is preferred.
  • CCNA, CompTIA Network+, Security+, or equivalent certifications are preferred.
  • Prior experience mentoring or leading junior NOC analysts is preferred.
  • Selected applicants must pass a criminal background check and DMV records check.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Latitude AI

Senior Cyber Security Architect - Automation, Data Center & Networking Security

Latitude AI 501-1000 information technology & services

Latitude AI is hiring a Cyber Security Architect to secure its HPC and virtualization environments supporting automated driving development for Ford vehicles.

United States Full-time Senior Network Engineer Security Engineer
$160k-$240k
Ansible AWS Bash CI/CD CloudFormation Fortinet Go Java Jenkins Linux macOS Palo Alto Python Terraform
8 hours, 45 minutes ago
Keywords Studios

Network Troubleshooting Specialist // Spécialiste en dépannage de réseaux

Keywords Studios 10K-50K Internet Software & Services

Keywords Studios is hiring a technical support specialist for its Player Engagement team to handle complex gaming-related support cases, resolve deep technical issues, and help improve customer support operations for clients and internal teams.

Canada Full-time Senior Network Engineer Technical Support Engineer
DNS
8 hours, 45 minutes ago
Centorrino Technologies

Network Engineer - Projects

Centorrino Technologies 51-250 Internet Software & Services

Centorrino Technologies is hiring a Project Network Engineer in Australia to deliver complex network deployments from design handoff through production and stabilization for client environments.

Australia Full-time Senior Network Engineer
Cisco Fortinet IPS Juniper Palo Alto TCP/IP
3 days, 8 hours ago
Together

Senior Network Engineer (Amsterdam)

Together 1-10 IT Services

Together AI is seeking a Senior Network Engineer to design and operate high-performance data center networking infrastructure that supports user-facing services and production systems.

Netherlands Lead Network Engineer
Ansible AWS Azure Cisco Docker GCP Juniper Kubernetes Linux Network Security Nmap Python TCP/IP Wireshark
4 days, 8 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers