Tolling Operations Specialist

8 hours, 34 minutes ago
Full-time
Mid Level
Data Science and Analytics
PrePass

PrePass

PrePass is the top provider of weigh station bypassing, toll payments, and trucking safety software in North America, offering the most bypass opportunities for commercial vehicles to save time, fuel, and money while enhancing transportation safety.

Road & Rail
51-250
Founded 1995

Description

  • Support tolling program oversight and coordinate with customers, external toll agencies, and internal teams to resolve toll operations issues.
  • Create and maintain scalable workflows to improve process automation.
  • Assist managers and directors with day-to-day operational activities.
  • Develop and maintain standard operating procedures for routine processes.
  • Monitor daily operational activities and investigate anomalies requiring resolution.
  • Perform detailed analysis of large volumes of data and document findings for management and customers.
  • Track, maintain, and update company and team performance metrics and statistics.
  • Serve as a subject matter expert on tolling systems and processes.
  • Troubleshoot operational issues and coordinate timely resolution with internal and external stakeholders.
  • Create training materials, deliver training, and support process change adoption.

Requirements

  • Bachelor’s degree preferred; equivalent professional experience will be considered in lieu of a degree.
  • Strong problem-solving and investigative skills with exceptional attention to detail.
  • Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUPs, and Filters.
  • Experience viewing, developing, and publishing Power BI reporting.
  • Basic proficiency in SQL, data architecture, Microsoft Fabric, OneLake, and Dataflows.
  • Ability to manage multiple initiatives and priorities simultaneously.
  • Strong analytical, organizational, and time management skills.
  • Excellent verbal and written communication skills.
  • Ability to communicate professionally with executives, managers, subject matter experts, customers, and external partners.
  • Ability to work independently with minimal supervision.
  • Experience in the Commercial Vehicle Transportation industry is preferred.
  • Experience in the Tolling industry is preferred.
  • Demonstrates a proactive, solution-oriented approach to problem-solving.
  • Comfortable working in a fast-paced environment with shifting priorities.
  • Strong sense of ownership and accountability for outcomes.
  • Ability to learn new systems, processes, and technologies quickly.
  • Collaborative team player who builds productive relationships across departments and external partners.

Benefits

  • Medical, dental, and vision coverage starting on date of hire.
  • Paid time off including vacation, sick time, holidays, and floating holidays.
  • 401(k) plan with employer match.
  • Company-funded lifestyle account available on date of hire for physical and mental well-being expenses.
  • Tuition reimbursement program.
  • Voluntary benefits including legal and pet discounts.
  • Employee Assistance Program at no cost to employees.
  • Company-sponsored Culture Team focused on physical, mental, and professional well-being.
  • Community give-back initiatives.
  • Employee development initiatives and a development-focused culture.

Interested in this position?

Apply directly on the company website

Apply Now

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