Sr. Salesforce Administrator

1 month, 1 week ago
Full-time
Mid Level
Software Development
PracticeTek

PracticeTek

PracticeTek is an innovative software and services company empowering healthcare clinics in the retail healthcare market with solutions that enhance patient experiences and streamline clinic operations.

Health Care Providers & Services
51-250
Founded 2020

Description

  • Own the end-to-end Salesforce experience for sales teams across multiple PracticeTek brands and verticals.
  • Simplify page layouts, record types, navigation, and Lightning app experiences to improve sales usability.
  • Clean up legacy fields, stages, and process artifacts from the recent Salesforce consolidation.
  • Build and maintain dynamic forms, guided actions, and other Salesforce customizations that support the sales process.
  • Partner with sales leadership and SalesOps to translate process changes into Salesforce configuration and reporting.
  • Lead the evaluation, design, and rollout of Salesforce Agentforce for sales automation.
  • Configure Agentforce agents, topics, and actions aligned to the company’s sales motion.
  • Identify and implement automation opportunities across lead qualification, demo scheduling, quote generation, and follow-up.
  • Manage, audit, and optimize a large library of Flows and migrate Workflow Rules and Process Builders to Flow.
  • Maintain data quality, permissions, user provisioning, role hierarchy, and sandbox environments.

Requirements

  • 4+ years of hands-on Salesforce Administration experience in a sales-focused environment.
  • Salesforce Administrator certification (ADM 201) required.
  • Advanced Administrator certification (ADM 211) strongly preferred.
  • Deep expertise in Flow Builder, including complex record-triggered, screen, and autolaunched flows.
  • Strong understanding of Apex triggers and classes, with ability to troubleshoot and collaborate with developers.
  • Experience managing a large, enterprise-scale Salesforce org with extensive customization.
  • Proven ability to simplify complex processes and reduce clicks for sales reps.
  • Experience with custom quote and proposal workflows.
  • Strong communication skills to translate between sales leadership and technical implementation.
  • Experience with or strong interest in Salesforce Agentforce, Einstein AI, or Copilot features (preferred).
  • Platform Developer I certification or equivalent Apex/LWC knowledge (preferred).
  • Experience with Zuora, DocuSign, Outreach, or similar B2B SaaS tools (preferred).
  • Background in healthcare SaaS, practice management, or EHR software (preferred).
  • Experience with multi-brand Salesforce consolidation or migration projects (preferred).
  • Familiarity with DLRS, Salesforce DevOps tools, and deployment best practices (preferred).

Benefits

  • Health care plan (medical, dental, and vision).
  • Retirement plan (401k, IRA).
  • Life insurance (basic, voluntary, and AD&D).
  • Paid time off, including vacation, sick time, and public holidays.
  • Family leave, including maternity and paternity leave.
  • Short-term and long-term disability coverage.
  • Training and development.
  • Free food and snacks.
  • Wellness resources.

Interested in this position?

Apply directly on the company website

Apply Now

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