Engineering Manager

1 month ago
Full-time
Lead
Software Development
Portless

Portless

Portless is a direct fulfillment platform and third-party logistics (3PL) provider based in Shenzhen, China. It specializes in helping eCommerce brands ship orders directly from Asian manufacturing hubs to customers worldwide. By operating a 170,000 sq. ft. fulfillment center near factories, Portless significantly reduces lead times to as little as 5-6 days, offering a domestic-like experience for international shipments. The company provides a range of services, including direct fulfillment with local packaging and custom branding, and delivers to over 55 countries using domestic last-mile carriers. Portless integrates seamlessly with eCommerce platforms like Shopify and WooCommerce, and offers features such as tariff deferment guidance and high pick-and-pack accuracy. With no minimum order requirements, Portless supports brands in scaling efficiently by fulfilling actual demand post-production. The company has shipped 2.9 million packages globally and is recognized for its innovative approach to logistics, helping midmarket DTC brands expand internationally.

logistics & supply chain
11-50
$18M raised

Description

  • Drive execution of the technical roadmap across a fully distributed engineering team.
  • Own sprint commitments, release cycles, and day-to-day delivery momentum across multiple time zones.
  • Balance planned feature work with ad hoc bug triage, prioritization, and resolution.
  • Define and run incident response processes for a 24/7 production environment.
  • Design sustainable distributed on-call rotations and post-mortem practices to reduce MTTR.
  • Build asynchronous workflows that minimize real-time meetings and improve handoffs and documentation.
  • Implement, track, and optimize DORA delivery metrics including deployment frequency, lead time for changes, change failure rate, and time to restore service.
  • Standardize the team’s use of AI development tools while maintaining code quality, security, and review standards.
  • Manage, mentor, and coach a team of about 10 engineers across the US, Canada, EU, UK, and China.
  • Set clear performance expectations and maintain a motivated, inclusive, and aligned team culture.

Requirements

  • 2+ years of experience directly managing a team of about 10 software engineers.
  • Experience running globally distributed, asynchronous engineering teams.
  • Active experience using modern AI development tools such as Cursor, Copilot, or Claude Code.
  • Ability to build or operationalize AI-enabled tools for broader team adoption.
  • Proven experience building triage systems for ad hoc bugs and managing incidents for live production systems.
  • Exceptional written communication skills and a strong preference for documentation, clear ticketing, and public channels.
  • Practical experience using DORA metrics or similar frameworks to diagnose bottlenecks and improve velocity.
  • Strong engineering background with the ability to review code, understand modern cloud workflows, and challenge estimates.
  • Experience fostering psychological safety, preventing burnout, and managing distributed on-call rotations.
  • Nice-to-have experience in supply chain, logistics, or e-commerce engineering management, including Shopify, WooCommerce, shipping, tracking, or customs APIs.

Benefits

  • Competitive salary plus a meaningful equity package.
  • Flexible, remote-first, asynchronous-friendly work environment.
  • Opportunity to lead a highly impactful engineering operation in a fast-growing global logistics company.
  • Work across multiple time zones in a distributed team environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Manager, Software Engineering

AlertMedia is hiring a Manager, Software Engineering to lead the Intelligence Center development team building customer-facing and platform software for its risk intelligence and response platform.

Agile AWS Django Git Jenkins JIRA Microservices Next.js Node.js Python React
21 hours, 34 minutes ago

Senior Engineering Manager- Payment Experience

Super Technologies Pvt Ltd 1-10 aviation & aerospace

Super is hiring a Senior Engineering Manager for Payment Experience to lead the Cards Experience and Cashier Experience squads building the payment platforms that drive customer trust, conversion, and reliable deposit journeys across web, native, and backend systems.

Android Design Systems Grafana iOS Prometheus Snowflake
21 hours, 49 minutes ago

Assistant Manager, Information Systems

Connor 251-1K Capital Markets

CC&L Financial Group is seeking an Assistant Manager, Information Systems in Gurugram to oversee application operations, support business delivery, and lead strategic technology initiatives across enterprise teams.

AWS Azure C# CI/CD GCP Microservices .NET SQL
21 hours, 49 minutes ago

Engineering Manager - Catalog

Salla E-Commerce Platform 251-1K Internet Software & Services

Engineering Manager, Catalog at a commerce platform, responsible for the product catalog systems that power product data, browsing, filtration, and discovery at scale.

Elasticsearch Laravel MySQL OpenSearch PHP Redis SEO
22 hours, 4 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers