Engineering Manager

8 hours, 32 minutes ago
Full-time
Lead
Software Development
Portless

Portless

Portless is a direct fulfillment platform and third-party logistics (3PL) provider based in Shenzhen, China. It specializes in helping eCommerce brands ship orders directly from Asian manufacturing hubs to customers worldwide. By operating a 170,000 sq. ft. fulfillment center near factories, Portless significantly reduces lead times to as little as 5-6 days, offering a domestic-like experience for international shipments. The company provides a range of services, including direct fulfillment with local packaging and custom branding, and delivers to over 55 countries using domestic last-mile carriers. Portless integrates seamlessly with eCommerce platforms like Shopify and WooCommerce, and offers features such as tariff deferment guidance and high pick-and-pack accuracy. With no minimum order requirements, Portless supports brands in scaling efficiently by fulfilling actual demand post-production. The company has shipped 2.9 million packages globally and is recognized for its innovative approach to logistics, helping midmarket DTC brands expand internationally.

logistics & supply chain
11-50
$18M raised

Description

  • Drive execution of the technical roadmap across a fully distributed engineering team.
  • Own sprint commitments, release cycles, and day-to-day delivery momentum across multiple time zones.
  • Balance planned feature work with ad hoc bug triage, prioritization, and resolution.
  • Define and run incident response processes for a 24/7 production environment.
  • Design sustainable distributed on-call rotations and post-mortem practices to reduce MTTR.
  • Build asynchronous workflows that minimize real-time meetings and improve handoffs and documentation.
  • Implement, track, and optimize DORA delivery metrics including deployment frequency, lead time for changes, change failure rate, and time to restore service.
  • Standardize the team’s use of AI development tools while maintaining code quality, security, and review standards.
  • Manage, mentor, and coach a team of about 10 engineers across the US, Canada, EU, UK, and China.
  • Set clear performance expectations and maintain a motivated, inclusive, and aligned team culture.

Requirements

  • 2+ years of experience directly managing a team of about 10 software engineers.
  • Experience running globally distributed, asynchronous engineering teams.
  • Active experience using modern AI development tools such as Cursor, Copilot, or Claude Code.
  • Ability to build or operationalize AI-enabled tools for broader team adoption.
  • Proven experience building triage systems for ad hoc bugs and managing incidents for live production systems.
  • Exceptional written communication skills and a strong preference for documentation, clear ticketing, and public channels.
  • Practical experience using DORA metrics or similar frameworks to diagnose bottlenecks and improve velocity.
  • Strong engineering background with the ability to review code, understand modern cloud workflows, and challenge estimates.
  • Experience fostering psychological safety, preventing burnout, and managing distributed on-call rotations.
  • Nice-to-have experience in supply chain, logistics, or e-commerce engineering management, including Shopify, WooCommerce, shipping, tracking, or customs APIs.

Benefits

  • Competitive salary plus a meaningful equity package.
  • Flexible, remote-first, asynchronous-friendly work environment.
  • Opportunity to lead a highly impactful engineering operation in a fast-growing global logistics company.
  • Work across multiple time zones in a distributed team environment.

Interested in this position?

Apply directly on the company website

Apply Now

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