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Principal AI Platform Engineer (CA)

1 month ago
Canada
Full-time
Lead
Machine Learning Engineer
DevOps and Infrastructure
Generative AI Kubernetes MLflow MLOps OpenTelemetry
Apply Now
PointClickCare

PointClickCare

PointClickCare provides a leading cloud-based healthcare software platform that enables long-term and post-acute care providers to effectively manage the complete lifecycle of resident care while enhancing operational efficiency and improving resident ...

Health Care Providers & Services
1K-5K
Founded 2000
$232M raised
View All Jobs 6

Description

  • Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools.
  • Implement secure access controls and authentication mechanisms integrated by default into AI platform components.
  • Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure.
  • Collaborate with product and engineering teams to integrate GenAI infrastructure with agent frameworks and downstream applications.
  • Optimize infrastructure for scalability, high availability, and cost efficiency for production workloads.
  • Enable seamless delivery of AI-generated insights into agent workflows by connecting AI systems with existing products.
  • Support and operate GenAI platform components across the organization and work with horizontal partners to ensure safe, scalable delivery.

Requirements

  • Extensive experience building and maintaining AI platform infrastructure, Kubernetes, and container security.
  • Demonstrated expertise with observability and monitoring frameworks focused on real-time performance (e.g., OpenTelemetry, MLFlow).
  • Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs.
  • Familiarity with vLLM, SGLang, or similar frameworks to host LLM inference workloads (preferred).
  • Experience with CI/CD pipelines and automation for AI model deployment and platform operations.
  • Strong knowledge of authentication and authorization frameworks integrated into AI platforms.
  • Experience optimizing infrastructure for scalability, high availability, and cost efficiency in production environments.
  • Experience collaborating with product and engineering teams to identify, build, and support generative AI solutions.

Benefits

  • CAD base salary range $169,000–$188,000 per year.
  • Bonus in addition to base salary.
  • Company benefits package (unspecified).
  • Remote work option (Canada) or Mississauga, ON location.
  • Position is not overtime eligible.
  • Total rewards package with individual compensation determined by job-related skills, experience, and work location; recruiter can provide more details.

Interested in this position?

Apply directly on the company website

Apply Now

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