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Market Research Manager (US)

5 hours ago
United States
Full-time
Senior
Data Analyst
Data Science and Analytics
Power BI
Apply Now
PointClickCare

PointClickCare

PointClickCare provides a leading cloud-based healthcare software platform that enables long-term and post-acute care providers to effectively manage the complete lifecycle of resident care while enhancing operational efficiency and improving resident ...

Health Care Providers & Services
1K-5K
Founded 2000
$232M raised
View All Jobs 46

Description

  • Design, implement, and manage qualitative and quantitative market research studies, including surveys and focus groups.
  • Analyze interviews, surveys, industry publications, and other data sources to identify customer needs, market trends, and competitive activity.
  • Develop and refine research methodologies and best practices.
  • Create reports, dashboards, and presentations that communicate findings and recommendations to stakeholders.
  • Present research insights and recommendations to senior leadership and cross-functional teams.
  • Collaborate with product, engineering, sales, marketing, and customer success teams on product, go-to-market, and customer experience initiatives.
  • Coordinate with external research partners and manage multiple concurrent projects.
  • Maintain data accuracy, research documentation, confidential information, timelines, and organized project files.
  • Support senior research leaders with background research and survey or discussion guide development.
  • Monitor emerging research technologies and methodologies to improve insight quality.

Requirements

  • 5 years of hands-on market research experience in healthcare, including data collection, analysis, reporting, and presentation.
  • Advanced analytical skills, including statistical modeling and integration of disparate data sources.
  • Advanced storytelling and presentation skills, with the ability to explain complex concepts clearly.
  • Expertise with Excel, PowerPoint, Power BI, and AI-based solutions.
  • Bachelor’s or advanced degree in business, mathematics, or a related science.
  • Understanding of conjoint, MaxDiff, price elasticity, concept testing, and related research methods.
  • Experience managing complex studies such as brand health and brand equity trackers.
  • Ability to work collaboratively and deliver results in a fast-paced environment.
  • Deep healthcare industry knowledge, including LTPAC, acute care, and/or payer audiences preferred.
  • SaaS experience and familiarity with product, brand, advertising, and customer segmentation research preferred.

Benefits

  • Benefits effective from day one.
  • Retirement plan matching.
  • Flexible paid time off.
  • Wellness support programs and resources.
  • Parental, caregiver, fertility, and adoption support.
  • Continuous development support program.
  • Employee Assistance Program and inclusion communities.
  • Remote role with periodic travel to the Mississauga and/or Salt Lake City offices for onboarding and team events.

Interested in this position?

Apply directly on the company website

Apply Now

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