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SVP, Consulting

1 hour, 9 minutes ago
Anywhere
Full-time
Executive
Consultant
Artificial Intelligence and Machine Learning
ERP NetSuite Oracle SAP
Apply Now
Pine Services Group

Pine Services Group

Pine Services Group supports top software partners and ISVs internationally by preserving their legacy and accelerating sustainable growth.

Internet Software & Services
View All Jobs 13

Description

  • Lead the consulting delivery practice and serve as the executive sponsor for the firm’s most strategic client engagements.
  • Build and deepen trusted advisor relationships with senior client executives across delivery and beyond.
  • Represent the firm in technology vendor and partner ecosystems, including advisory councils, roadmap discussions, and partner events.
  • Act as the internal voice of the client and guide delivery decisions toward long-term client success.
  • Collaborate with Sales, Customer Success, and Finance to ensure smooth handoffs, aligned delivery, and visibility into project performance.
  • Set and maintain delivery quality standards across all active technology implementation engagements.
  • Own utilization, average bill rates, project profitability, and CSAT metrics, and build processes to improve them.
  • Serve as the escalation point for at-risk projects and partner with technical leadership on resource governance and prioritization.
  • Build repeatable delivery frameworks, PMO disciplines, and methodology playbooks.
  • Champion the use of AI and automation to improve delivery efficiency, reduce manual effort, and identify new service offerings.
  • Lead, develop, and grow a team of consultants, project managers, and practice leads across functional and technical disciplines.
  • Own the hiring plan and help build a diverse, inclusive, high-learning team environment.

Requirements

  • 15+ years in technology consulting, including at least 5 years in a senior leadership role overseeing delivery operations.
  • Proven experience building trusted executive-level client relationships during complex, multi-phase technology implementations.
  • Experience working within or alongside an ERP or platform partner ecosystem such as QAD, NetSuite, Infor, Microsoft, SAP, or Oracle is a strong plus.
  • Demonstrated success improving delivery outcomes such as CSAT, utilization, and margin through methodology and operational discipline.
  • Track record of building and developing consulting teams of 20+ people across multiple practice areas.
  • Experience evaluating, piloting, or scaling AI tools in a professional services or delivery context is highly valued.
  • Ability to lead at the executive level and contribute to company-wide goals around gross profit, CSAT, and team health.
  • Strong orientation toward client relationships, delivery leadership, partner ecosystems, innovation, people leadership, and operational rigor.
  • Familiarity with technology implementation practices and cross-functional consulting operations.
  • Experience creating business cases and piloting new service offerings is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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