Project Manager, Professional Services - North America

2 hours, 56 minutes ago
Full-time
Mid Level
Project and Program Management
Pigment

Pigment

Pigment is the integrated business planning platform for smarter decisions, enabling organizations to adapt to change and drive revenue growth through seamless planning and agile scenario planning.

Professional Services
251-1K
Founded 2019
$322M raised

Description

  • Partner with Solutions Architects and cross-functional stakeholders to deliver successful customer implementations.
  • Own project scope, timelines, and budgets for implementation engagements.
  • Keep contributors aligned on progress, priorities, and project status through clear internal reporting.
  • Proactively respond to customer requests for project resources and coordinate support as needed.
  • Anticipate project risks and challenges and drive mitigation actions to keep work on track.
  • Manage customer relationships to help ensure high adoption and business value from Pigment.
  • Develop trusted advisor relationships with customer executive sponsors.
  • Work with the product team to share feedback on product vision and roadmap.
  • Participate in updating Pigment’s project management methodology.
  • Deliver presentations and trainings and provide structured guidance to customers and internal stakeholders.

Requirements

  • BA/BS degree required; MBA or other relevant advanced degree preferred.
  • 4 years of experience in project management, sales, or professional services at a software or SaaS company.
  • Highly organized with strong attention to detail.
  • Ability to lead while also supporting internal team members as a team player.
  • Ability to mediate conflicting stakeholder requirements and build consensus.
  • Proven track record of building strong customer relationships.
  • Strong empathy and dedication to customer success.
  • Ability to explain technical solutions and provide reporting or dashboards to identify trends.
  • Strategic thinker comfortable in a fast-paced, highly ambiguous startup environment.

Benefits

  • Competitive compensation package.
  • Stock options giving you a stake in Pigment’s growth.
  • Comprehensive medical, dental, and vision insurance for you and your loved ones.
  • Generous time off and parental leave policies.
  • Annual company offsite.
  • High-end equipment provided, subject to stock and availability.
  • Employer-sponsored 401(k).
  • Remote full-time work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

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