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CNC Field Service Engineer, AL

5 months, 1 week ago
United States
Full-time
Mid Level
Technical Account Manager
Customer and Technical Support
Apply Now
Phillips

Phillips

Phillips Corp: Global leader in manufacturing solutions, offering advanced CNC machines, additive manufacturing, robotics, and training to propel productivity.

Industrial Conglomerates
251-1K
Founded 1961
View All Jobs 13

Description

  • Install new or modified equipment at customer facilities and ensure full functionality according to specifications.
  • Investigate, analyze, and inspect equipment issues to determine the source of problems and recommend corrective actions.
  • Coordinate problem resolution with factory and internal service support to expedite repairs.
  • Provide on-site technical assistance to troubleshoot and repair CNC equipment.
  • Complete and update service reports accurately to reflect work performed.
  • Communicate feedback from the field to the factory to improve troubleshooting and repair procedures.
  • Serve as a communication link between customers and the company to support effective service delivery.
  • Train team members and customers on safe equipment operation and demonstrate proper use.
  • Track expenses and manage maintenance-related paperwork.
  • Travel to customer locations up to 80% of the week, including overnight stays Monday through Friday.

Requirements

  • Experience with maintenance on CNC machines.
  • Valid driver's license.
  • Ability to travel on the road up to 80% of the week, with possible overnight stays Monday through Friday.
  • High mechanical aptitude with some electrical knowledge.
  • Good communication skills and ability to deal with customers professionally.
  • Ability to keep track of expenses and manage maintenance paperwork.
  • Haas certification provided by the company.
  • Comfort working in a field service role supporting customer sites in Alabama.

Benefits

  • Company-provided van.
  • Full set of necessary tools provided.
  • Haas certification provided.
  • Expected pay range of $55,000 to $75,000 per year.
  • Opportunity to work for a global manufacturing technology company with 60+ years in business.
  • Equal opportunity/affirmative action employer status.
  • E-Verify participant.

Interested in this position?

Apply directly on the company website

Apply Now

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