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Social Media Specialist

8 hours, 39 minutes ago
Philippines
Full-time
Junior
Social Media Manager
Marketing and Growth
Copywriting Digital Marketing Influencer Marketing Instagram API TikTok
Apply Now
Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009
View All Jobs 14

Description

  • Own the day-to-day management of social media channels across Instagram, Facebook, TikTok, Red Note / Xiaohongshu, and other relevant platforms.
  • Maintain a consistent posting calendar across multiple markets, including Hong Kong, Singapore, Bali, and Melbourne.
  • Adapt content for different channels, audiences, and local market needs.
  • Monitor social media activity, comments, messages, and engagement trends, and support community management with timely responses or escalation.
  • Create, edit, and publish social media content in formats such as short-form video, reels, stories, static posts, and carousels.
  • Write clear, engaging captions aligned with brand voice and campaign goals.
  • Support photo and video capture at schools, events, workshops, open houses, and other marketing activities.
  • Edit basic videos and visuals for social media use and repurpose existing content into platform-specific formats.
  • Create simple social media graphics and layouts using tools such as Canva, Adobe Creative Suite, CapCut, or similar platforms.
  • Support social media execution for open houses, parent workshops, enrollment campaigns, school launches, and other marketing initiatives.
  • Track performance across channels and prepare simple reports on engagement, reach, follower growth, content performance, and lead generation where relevant.

Requirements

  • 1–3 years of experience in social media, digital marketing, content creation, communications, or a related role.
  • Experience managing or supporting social media channels such as Instagram, Facebook, TikTok, and ideally Red Note / Xiaohongshu.
  • A strong sense of visual storytelling and an understanding of what performs well on social media.
  • Basic design skills and video editing skills using Canva or similar tools.
  • Strong English writing skills with the ability to write clear and engaging captions and short-form content.
  • Comfort working with school teams, marketing colleagues, and external vendors.
  • Willingness to be hands-on with content gathering, editing, posting, and reporting.
  • Interest in education, parenting, early childhood development, Montessori, or mission-driven brands.
  • Mandarin language capability, especially for Red Note / Xiaohongshu content, is a plus.
  • Experience creating bilingual or localized content across Asian markets is a plus.
  • Experience with influencer or creator collaborations is a plus.
  • Photography or videography experience is a plus.
  • Familiarity with social media analytics and reporting tools is a plus.
  • Experience working across multiple markets or brands is a plus.
  • Creative, proactive, and highly practical, with strong execution skills and eagerness to learn.
  • Strong organizational skills and attention to detail, with the ability to manage multiple content needs across different markets.
  • Comfortable taking direction, producing content quickly, and adapting to feedback.
  • Able to tell stories that connect with parents and families.
  • Ability to embrace and exemplify Guidepost core values.

Benefits

  • Salary of PHP 44,000 to 48,500 all-in.
  • Monday to Friday schedule.
  • Work-from-home arrangement based in Ayala, Makati / Clark, Pampanga.
  • HMO coverage with 1 free dependent upon hire.
  • Life insurance provided.
  • 20 PTO credits annually.
  • Annual performance-based merit increases and employee recognition.
  • Laptop provided by the company.

Interested in this position?

Apply directly on the company website

Apply Now

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