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Operations & Data Entry Associate

3 days, 16 hours ago
Philippines
Full-time
Entry Level
Operations Specialist
Customer and Technical Support
HubSpot
Apply Now
Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009
View All Jobs 7

Description

  • Build registration pages for continuing education events based on completed proposal forms.
  • Enter event details such as titles, dates, credit types, and descriptions accurately before publishing.
  • Perform basic quality control checks on event setups to catch errors before events go live.
  • Update HubSpot records with registration counts and other event data from client sites.
  • Maintain clean, consistent data across systems and flag discrepancies when identified.
  • Communicate proactively with the Customer Success team via Slack when information is unclear or needs clarification.
  • Coordinate with team members to confirm requirements and receive timely feedback on tasks.
  • Participate in onboarding walkthroughs and demos to learn workflows before going live.

Requirements

  • Comfort using Slack as a primary communication tool and following up proactively when needed.
  • Ability to navigate and work across multiple systems simultaneously without losing accuracy or detail.
  • Strong attention to detail and organizational skills when working with structured data and multi-step processes.
  • Ability to work independently and manage multiple tasks with competing deadlines.
  • Proficiency in online tools, information retrieval, and communication platforms, including Slack.
  • Experience with CRM platforms; HubSpot experience is preferred.
  • Strong written communication skills in English for async Slack-based collaboration.
  • Alignment with principles of trust, integrity, and patient-centric care.
  • Comfort working in a task-oriented, process-driven environment with clear SOPs.
  • Eagerness to learn and adapt as processes evolve.

Benefits

  • HMO with 1 free dependent upon hire.
  • Life insurance coverage.
  • 10% night differential.
  • 20 PTO credits annually.
  • VL and SL cash conversion.
  • Annual performance-based merit increases and employee recognition.
  • Work from home arrangement.
  • Career growth and learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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