Dental Insurance Verifier

2 hours, 15 minutes ago
Full-time
Junior
Customer and Technical Support
Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009

Description

  • Verify and document participation status with insurance carriers and umbrellas.
  • Take calls to follow up on specific insurance issues or requests.
  • Assist with client communication by scheduling meetings, preparing materials, and following up on action items.
  • Maintain accurate client records and update account information in Google Sheets for shared updates.
  • Coordinate project timelines and deliverables for external clients.
  • Prepare paperwork, including contract applications and letter requests, for assigned accounts.
  • Handle routine client inquiries and escalate complex issues appropriately.
  • Perform related duties as assigned within the scope of practice.

Requirements

  • 2+ years of dental insurance verification experience preferred.
  • Experience working with US dental insurance companies.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and G-Suite.
  • Excellent organizational abilities and strong attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Professional demeanor and client-focused mindset.
  • Background in project management or customer service is highly valued and transferable to this role.

Benefits

  • HMO coverage with 1 free dependent upon hire, including dental coverage.
  • Life insurance.
  • 20% night differential.
  • 20 PTO credits annually.
  • Career growth and learning opportunities.
  • Night shift schedule.
  • Work-from-home arrangement.
  • Great company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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