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Principal Consultant (AI Workforce - Glean)

1 hour, 25 minutes ago
Latin America
Full-time
Senior
Consultant
Operations
AWS Azure dbt GCP Power BI Snowflake SQL Tableau
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phData

phData

phData specializes in providing comprehensive data engineering, data strategy, and machine learning services, offering end-to-end managed data solutions that facilitate data migrations, integrations, and the development of modern data products and appl...

IT Services
251-1K
View All Jobs 24

Description

  • Design, build, and deploy AI agents in Microsoft Copilot Studio aligned to real business processes and roles.
  • Translate manual or semi-structured workflows into autonomous agents using low-code and no-code tools in the Microsoft ecosystem.
  • Implement agent behaviors such as planning, tool use, contextual memory, and reflection.
  • Integrate Copilot solutions with enterprise systems including Power BI, SharePoint, Outlook, and Teams.
  • Support internal teams with enablement, governance, lifecycle management, and safe experimentation for Copilot agents.
  • Develop prompt templates, AI guardrails, fallback strategies, and feedback loops to improve agent performance.
  • Partner with IT, data, and security teams to ensure responsible and scalable deployments.
  • Work alongside client analytics and BI teams in a staff-augmentation model on Glean use cases and best practices.
  • Lead workshops, guided build sessions, and office hours to help client teams design and iterate on agents.
  • Create reusable enablement assets such as playbooks, labs, prompt libraries, and how-to guides.

Requirements

  • 3–6 years of experience in enterprise automation, digital transformation, or AI-enabled consulting.
  • Direct experience with Microsoft Copilot Studio or similar low-code AI platforms such as Glean, AgentForce, Amazon Q Business, or OpenAI Agent Builder.
  • 3–5 years of BI experience with advanced knowledge of ETL, SQL, and data visualization best practices.
  • Solid understanding of semantic layers, identity/access management, and Microsoft 365 security and compliance boundaries.
  • Experience facilitating automation or AI discovery and prioritization sessions with business stakeholders.
  • Passion for enabling business users to develop their own business process solutions with technology.
  • Familiarity with prompt engineering, iterative design cycles, and user testing for AI workflows.
  • Strong collaboration and communication skills across business and technical audiences.
  • Exposure to Power Platform, Azure OpenAI, n8n, or broader AI orchestration tools is a plus.
  • Previous experience leading consultant teams to support performance, utilization, and project delivery.
  • Experience operating in early-stage, ambiguous environments with Copilot and agentic workflows across multiple functions.
  • Experience designing and supporting change management and enablement programs at scale.
  • Experience delivering tool enablement programs such as cohorts, train-the-trainer, or office hours for BI or AI platforms.
  • Prior consulting or staff-augmentation experience balancing hands-on delivery with coaching client teams.

Interested in this position?

Apply directly on the company website

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