AI Services Lead - Client Services

1 hour, 11 minutes ago
Full-time
Senior
Artificial Intelligence and Machine Learning
phData

phData

phData specializes in providing comprehensive data engineering, data strategy, and machine learning services, offering end-to-end managed data solutions that facilitate data migrations, integrations, and the development of modern data products and appl...

IT Services
251-1K

Description

  • Lead activation for newly landed Anthropic-focused accounts and move them into active engagements.
  • Own end-to-end delivery oversight and identify technical or delivery risks early.
  • Build and maintain account plans and use-case backlogs that evolve pilots into multi-phase programs.
  • Advise senior client stakeholders on AI and data roadmaps that drive business outcomes.
  • Partner with Anthropic and internal Sales, Marketing, and Delivery leaders to close expansion opportunities.
  • Lead executive meetings, QBRs, and roadmap discussions.
  • Mentor team members and promote learning, feedback, and continuous improvement.
  • Contribute to internal playbooks, planning frameworks, and repeatable delivery patterns.
  • Share client insights and best practices to improve engagement and delivery excellence.

Requirements

  • 6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services.
  • Experience scoping service engagements and owning project success, or direct accountability for strategic account growth and executive engagement.
  • Demonstrated experience owning both delivery quality and account growth on the same engagement.
  • Track record scoping and delivering $50K–$1M services engagements.
  • Experience building account plans and roadmaps that expand a single pilot into a broader rollout.
  • Ability to step into a newly landed account and own activation and expansion.
  • Strong relationship-building skills with senior IT and line-of-business stakeholders, including CIOs, CTOs, or CDOs.
  • Ability to structure complex problems and drive resolution in a matrixed environment.
  • Willingness to travel up to 50% based on client needs.
  • Hands-on AI/data competency for identifying use cases and delivery risk in agentic AI/LLM and data solutions such as RAG, MCP-style servers, agent orchestration, evals, and data architecture.
  • Direct experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform.
  • Preferred: success turning a single AI or data pilot into a multi-year, multi-million-dollar program.
  • Preferred: experience advising senior technology and business leaders on AI/data strategy, roadmap design, and delivery risk.
  • Preferred: experience building formal, documented account plans and use-case backlogs for generative AI or agentic AI rollouts.

Benefits

  • Remote-first work environment.
  • 401(k) plan with company match.
  • Dental and vision insurance.
  • Home office equipment stipend.
  • Annual learning and development stipend.
  • Competitive compensation.
  • Flexible PTO plan plus 10 holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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