Director of IT

3 weeks ago
Full-time
Executive
DevOps and Infrastructure
People.ai

People.ai

People.ai offers a generative AI solution designed to enhance revenue operations and intelligence by automating manual tasks, analyzing account and deal health, and providing prescriptive coaching recommendations to optimize human productivity and driv...

IT Services
251-1K
Founded 2016
$200M raised

Description

  • Recruit, mentor, and lead a high-performing team of IT Engineers, Automation Engineers, Business Intelligence Developers, and Web Developers.
  • Develop and execute an IT roadmap aligned with company growth and financial goals.
  • Oversee IT support operations to ensure timely issue resolution and a high standard of service.
  • Establish and track KPIs across IT disciplines to improve uptime, ticket resolution, employee satisfaction, and infrastructure performance.
  • Manage the annual IT budget with a focus on efficiency and return on investment.
  • Own vendor relationships, including contract negotiations, service level agreements, and security requirements.
  • Ensure the company has the right tools to support current needs and future growth.
  • Partner cross-functionally with Security, Legal, People, and Finance to meet compliance, privacy, and regulatory requirements.
  • Act as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives.

Requirements

  • 10+ years of progressive IT experience with expertise in MacOS endpoint management, SaaS and identity platform administration, and systems engineering.
  • 5+ years of experience leading and building IT teams.
  • Hands-on technical leadership experience, including automation, internal tooling, and identity architecture design.
  • Demonstrated success scaling IT Engineering and Operations within a fast-paced technology company.
  • Experience at a product-led SaaS company with a distributed, remote-first workforce is preferred.
  • Experience with IT security or compliance frameworks such as SOC 2, ISO 27001, or GDPR/CCPA is preferred.
  • Ability to partner effectively with Security teams on audits and controls is preferred.

Benefits

  • Remote, full-time work arrangement.
  • Competitive salary range of $200,000 to $270,000 per year.
  • Eligibility for commissions or bonus programs.
  • Equity compensation.
  • Benefits package offered to regular employees.
  • Pay may be influenced by skills, experience, certifications, and location.

Interested in this position?

Apply directly on the company website

Apply Now

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