National Operations Specialist

3 weeks, 1 day ago
Full-time
Junior
Operations
PeakMade Real Estate

PeakMade Real Estate

PeakMade Real Estate specializes in real estate management with a focus on fostering community development and enhancing the quality of life in residential areas by prioritizing people in all aspects of their operations.

Real Estate
251-1K
Founded 2011

Description

  • Participate in planning and implementing each assigned community’s marketing plan.
  • Assist with leasing activities to maximize occupancy and complete the Peak Leasing Experience with leasing staff.
  • Maintain excellent resident customer service by adhering to company service standards and resolving complaints promptly and professionally.
  • Train, interview, recruit, schedule, supervise, and conduct performance appraisals for part-time leasing consultants and property staff; make hiring recommendations to Property/Regional Managers.
  • Serve as primary on-site manager in the absence of the Property Manager or Assistant Manager and fill in for open positions as needed.
  • Participate in property inspections (quarterly, move-in, move-out) and support property turnover assignments, including multi-week assignments.
  • Assist in supervising maintenance staff, schedule repairs with outside contractors when necessary, and monitor maintenance service responses to ensure resident satisfaction.
  • Coordinate preparation and processing of leases and related paperwork for approval by Property or Regional Manager and ensure accurate record retention and compliance.
  • Perform administrative tasks and assist in preparation of weekly and monthly reports; support efforts to meet budgeted revenues, expenses, and Net Operating Income.
  • Travel extensively (weekly assignments) to troubleshoot properties, provide hands-on support, and implement company policies and procedures on-site.

Requirements

  • Minimum of 1 year of experience as a Property Manager.
  • High school diploma or equivalent required; college degree preferred.
  • Position requires up to 90% travel, including air travel; some assignments may be 2–4 weeks for student property turnover.
  • Valid driver’s license and current automobile insurance required; must furnish a reliable vehicle and meet car rental requirements.
  • Must be at least 25 years of age to meet certain car rental requirements.
  • Ability to work a flexible schedule, including weekends, as needed to fulfill assignments.
  • Entrata experience preferred.
  • Marketing and leasing skills preferred.
  • Excellent communication, customer service, and organizational skills.
  • Base residency and weekly travel cost will be considered during the interview process.

Benefits

  • Up to 12 weeks paid parental leave plus one year of diapers provided.
  • 15 days of PTO plus 2 additional “Wellbeing Days.”
  • 401(k) match.
  • Wellness initiatives including team competitions and virtual yoga classes through the LiveWell program.
  • Commitment to leadership training and growth opportunities.
  • Additional rewards and recognition programs.

Interested in this position?

Apply directly on the company website

Apply Now

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