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IT Solution Delivery Manager

10 hours, 9 minutes ago
United States
Full-time
Lead
Program Manager
Product Management
Agile CRM ERP Scrum
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PAX

PAX

PAX is a leading company in the cannabis industry, offering exceptional vape, flower, and edible products for adults 21+. With a focus on consistent quality and memorable experiences, PAX delivers well-being through pure products and a genuine passion ...

Pharmaceuticals
201-500
Founded 2007
View All Jobs 5

Description

  • Serve as the primary liaison between business units and IT, building trusted relationships with functional leaders.
  • Assess business processes, constraints, metrics, and pain points to identify technology opportunities.
  • Develop business cases covering problem definition, options, costs, benefits, and risks.
  • Elicit and document requirements, including process flows, use cases, acceptance criteria, and scope boundaries.
  • Manage assigned projects end to end, including scope, plans, risks, dependencies, stakeholder communications, and delivery dates.
  • Partner with architecture, engineering, security, and vendors to shape solutions, evaluate build-versus-buy options, and support vendor selection.
  • Establish delivery governance and milestone tracking to ensure alignment with technical, security, and performance standards.
  • Lead operational readiness, change enablement, training, go-live transitions, and post-launch adoption tracking.
  • Measure realized benefits and report outcomes to stakeholders.

Requirements

  • 8+ years of experience across business analysis, project or program management, and business-facing technology delivery roles.
  • Demonstrated ability to influence senior stakeholders and secure funding or prioritization without formal authority.
  • Strong requirements-gathering and facilitation skills, including aligning stakeholders with differing viewpoints.
  • Practical full-lifecycle project management experience in Agile environments.
  • Business-domain fluency sufficient to partner with functional leaders.
  • Excellent written, verbal, and executive presentation skills.
  • Bachelor’s degree in Information Technology, Business Administration, or equivalent practical experience.
  • Background in consulting or professional services and client-facing delivery roles (preferred).
  • Experience implementing systems such as ERP, CRM, OMS, or BI platforms (preferred).
  • Familiarity with technology investment financial modeling, including TCO, ROI, and benefit tracking; PMP, CBAP, BRMP, or Scrum Master certification (preferred).

Benefits

  • $125,000–$159,000 salary range, equity, and bi-annual performance reviews.
  • Fully funded medical, dental, and vision coverage.
  • 401(k) plan and generous PTO.
  • Paid parental leave and monthly wellness reimbursement.
  • Cell phone reimbursement and discounted PAX devices through the Employee Purchase Program.
  • Employee Assistance Program with online legal support.
  • Weekly catered lunch, snacks, and beverages, plus a dog-friendly San Francisco headquarters.

Interested in this position?

Apply directly on the company website

Apply Now

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