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Property Operations Coordinator

20 hours, 19 minutes ago
Mexico, Argentina, Brazil, Colombia, Costa Rica
Full-time
Junior
Operations Specialist
Project and Program Management
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 598

Description

  • Support the Director of Property Management with scheduling, task tracking, reminders, follow-ups, and administrative coordination.
  • Track deadlines, recurring responsibilities, project milestones, and open action items.
  • Organize documents, emails, spreadsheets, reports, checklists, and internal communications.
  • Maintain accurate records across company systems and assist with updates in AppFolio.
  • Own assigned projects from planning through completion and monitor project progress.
  • Create and maintain SOPs, templates, workflows, checklists, reporting tools, and process documentation.
  • Identify operational bottlenecks and gaps, then recommend solutions to improve efficiency.
  • Communicate professionally with tenants, customers, owners, vendors, applicants, and internal team members.
  • Manage daily self-storage operations in Easy Storage Solutions, including inquiries, reservations, rentals, move-ins, move-outs, payments, and account updates.
  • Prepare operational reports on occupancy, lead activity, delinquency, unresolved issues, and recommended improvements.

Requirements

  • Strong customer service experience in a professional environment.
  • Experience supporting business operations, administration, project coordination, property management, leasing, or customer service functions.
  • Strong working knowledge of Google Workspace, including Gmail, Google Drive, Google Docs, and Google Sheets.
  • Excellent written and verbal English communication skills.
  • Strong phone communication and customer-facing experience.
  • Ability to manage multiple tasks, deadlines, and priorities simultaneously.
  • Strong organizational skills and attention to detail.
  • Typing speed of at least 60 WPM.
  • Ability to work independently in a remote environment while remaining highly responsive and collaborative.
  • Reliable internet connection and professional remote workspace.
  • Experience working in property management, self-storage, leasing, or operations-focused environments is preferred.
  • Experience using AppFolio is preferred.
  • Experience using Easy Storage Solutions is preferred.
  • Experience creating SOPs, process documentation, workflows, and operational systems is preferred.
  • Experience coordinating projects across multiple stakeholders is preferred.
  • Familiarity with reporting, occupancy tracking, collections, or customer account management is preferred.

Benefits

  • Full-time remote position.
  • Work during U.S. business hours.
  • Opportunity to support a growing operations team and help build efficient systems.
  • Interview process outlined from initial phone screen through offer and onboarding.

Interested in this position?

Apply directly on the company website

Apply Now

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