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Licensed Property & Casualty (P&C) Insurance Agent

2 hours, 31 minutes ago
Mexico, Brazil, Jamaica, Colombia, Costa Rica, Dominican Republic
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 566

Description

  • Assist clients with policy updates, endorsements, renewals, cancellations, and other servicing requests.
  • Respond to policyholder questions accurately and professionally.
  • Prepare and present insurance quotes for new and existing customers.
  • Support agency sales efforts by following up on quotes, renewals, and prospect inquiries.
  • Handle inbound and outbound calls with policyholders, prospects, and insurance carriers.
  • Coordinate with carrier representatives on underwriting requirements, policy changes, and coverage questions.
  • Maintain accurate documentation of customer interactions, policy activities, and records in the agency management system.
  • Support daily administrative and operational insurance tasks and process client requests in a timely manner.
  • Collaborate with internal agency teams to deliver seamless customer support and a positive client experience.

Requirements

  • Active U.S. resident Property & Casualty (P&C) insurance license in any U.S. state.
  • Non-resident licenses are acceptable only if an active resident P&C license is also held.
  • At least 1 year of Property & Casualty insurance experience in an agency or carrier-side setting.
  • Experience with Personal Lines, Commercial Lines, or both.
  • Comfortable handling inbound and outbound calls with policyholders, prospects, and insurance carriers.
  • Excellent verbal and written English communication skills.
  • Must be located outside of the United States.
  • Reliable high-speed internet connection and dedicated home office equipment.
  • Strong organizational skills and attention to detail.
  • Ability to work during U.S. business hours.
  • Experience with both Personal Lines and Commercial Lines insurance is preferred.
  • Familiarity with major U.S. insurance carriers is preferred.
  • Experience with personal or commercial lines coding is preferred.
  • Experience using agency management systems such as Applied Epic, AMS360, HawkSoft, or similar platforms is preferred.
  • Previous remote experience with a U.S.-based insurance agency is preferred.
  • Experience supporting multiple insurance producers or agency teams is preferred.

Benefits

  • Full-time remote work arrangement.
  • Client assistance with obtaining additional state licenses if required.
  • Work during U.S. business hours from outside the United States.
  • Opportunity to support U.S.-based insurance agencies and work directly with clients, carriers, and agency partners.

Interested in this position?

Apply directly on the company website

Apply Now

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