Community Manager

4 hours, 54 minutes ago
Full-time
Mid Level
Marketing and Growth
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Manage daily community conversations in Slack and keep engagement high.
  • Start discussions, maintain a welcoming tone, and ensure members feel included.
  • Introduce members to one another based on goals, industry, and interests.
  • Conduct regular member check-ins to assess satisfaction, engagement gaps, and churn risks.
  • Plan and execute events such as retreats, dinners, and meetups from end to end.
  • Track participation, member activity, and event attendance to monitor engagement.
  • Run surveys with Typeform, analyze feedback, and turn insights into improvements.
  • Share engagement insights, updates, and recommendations with the internal team.
  • Proactively resolve member issues before they escalate.

Requirements

  • Strong spoken English with clear, neutral, US-friendly communication.
  • Excellent written communication skills.
  • Experience in community management, customer success, or relationship management.
  • Experience coordinating events or member experiences.
  • Comfortable working U.S. business hours.
  • Reliable remote work setup.
  • Experience managing communities on Slack is preferred.
  • Familiarity with Typeform is preferred.
  • Experience with U.S.-based clients is preferred.
  • Based in LATAM or Africa is preferred, but not required.

Interested in this position?

Apply directly on the company website

Apply Now

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