CCM PreSales Engineer

23 hours, 44 minutes ago
Full-time
Junior
Customer and Technical Support
PartnerOne

PartnerOne

PartnerOne specializes in enterprise software solutions that manage extensive data environments through hyper automation, virtualized cloud storage, artificial intelligence, and metadata analytics, serving many of the world's largest corporations.

Media
51-250

Description

  • Serve as the primary technical point of contact throughout the sales cycle and advise prospects during product evaluations.
  • Create proposals, RFP responses, and related technical documentation.
  • Design, deploy, and manage evaluations and proof-of-concepts (POCs).
  • Support sales negotiations by understanding customer requirements, infrastructure, and compliance needs to propose tailored solutions.
  • Build and maintain strong technical relationships with customer stakeholders and act as a trusted advisor.
  • Qualify inbound inquiries, document results in the CRM system, and route qualified leads to the appropriate sales person.
  • Collaborate with sales, marketing, product management, professional services, development, and support on opportunity development and customer engagement.
  • Deliver technical presentations and product demonstrations, both onsite and via video conference.
  • Participate in trade shows, conferences, webinars, seminars, and customer events to promote solutions and generate leads.
  • Gather customer feedback and market insights to inform product management and engineering on new features and product direction.

Requirements

  • 2+ years of implementation experience with a CCM product in financial services, banking, insurance, healthcare, public sector, or similar segments.
  • 2+ years of experience in sales engineering, technical pre-sales, product management, or a similar software role.
  • Excellent communication and presentation skills with the ability to explain complex technical concepts to technical and non-technical audiences.
  • Strong knowledge of document management practices, related software products, and software implementation practices.
  • Experience with modern software architectures such as SaaS and microservices, along with associated technologies.
  • Proven ability to conduct effective product demonstrations and POCs.
  • Proven track record of supporting successful sales cycles and achieving sales targets.
  • Willingness to travel as needed to meet customers and attend industry events.
  • Team-oriented mindset with a collaborative attitude and willingness to share knowledge.
  • Preferred familiarity with customer communications management and broader enterprise software markets.

Benefits

  • Estimated compensation range of $85,000–$120,000 CAD.
  • Compensation based on local market benchmarks and relevant experience.
  • Use of automated or AI-assisted screening during the recruitment process.

Interested in this position?

Apply directly on the company website

Apply Now

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