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IT Systems Administrator

1 week, 1 day ago
United States
Full-time
Mid Level
Systems Administrator
DevOps and Infrastructure
Bash JIRA JSON Linux macOS PowerShell
Apply Now
Panorama Education

Panorama Education

Panorama Education is a data analytics company that supports student success by helping educators act on data to improve outcomes in social emotional learning, school climate, family engagement, and more. They provide actionable insights for the whole ...

Diversified Consumer Services
251-1K
Founded 2012
$32M raised
View All Jobs 6

Description

  • Maintain, monitor, and troubleshoot IT systems including endpoints, identity platforms, and SaaS applications to support reliability and productivity.
  • Configure, manage, and troubleshoot VPN solutions to provide secure remote access for employees and partners.
  • Administer and customize Jira, including workflows, automations, permissions, SSO, MFA, group-based access, provisioning, deprovisioning, and integrations.
  • Own day-to-day administration of Google Workspace, including user lifecycle management, security settings, and collaboration tools.
  • Support identity and access management in Okta, including provisioning and deprovisioning.
  • Assist with implementing and monitoring security controls and contribute to compliance efforts and internal IT policies.
  • Provide Tier 2 technical support for hardware, software, and access-related issues.
  • Create and maintain documentation for systems, processes, workflows, and troubleshooting procedures.
  • Partner with Security, People Ops, Engineering, and other teams on IT initiatives and continuous improvement.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience.
  • Minimum 4 years of experience in IT systems administration or a related role.
  • Hands-on experience with Jira administration and customization, including workflows, automations, and dashboards.
  • Proven experience managing Google Workspace environments, including Admin Console, security settings, and user lifecycle.
  • Experience with Okta for identity and access management, including SSO, MFA, and user lifecycle.
  • Hands-on experience with Jamf Pro for macOS device management, including enrollment, policies, configuration profiles, and patch management.
  • Familiarity with macOS, Windows, and/or Linux environments.
  • Basic scripting or automation experience with PowerShell, Bash, or JSON is a plus.
  • Experience with BetterCloud for SaaS lifecycle automation, access governance, and security workflows.
  • Preferred certifications include Google Workspace Administrator, Okta Certified Professional, CompTIA Network+ or equivalent, and Jamf Certified Associate or higher.
  • Nice to have: VDI experience with tools such as Azure Virtual Desktop, AWS WorkSpaces, Citrix, or similar.
  • Nice to have: Experience with Aquera or similar HRIS-to-IT automation platforms for onboarding, offboarding, and employee change workflows.
  • Nice to have: Exposure to IT automation, zero-touch provisioning, or workflow-driven IT operations.
  • Strong understanding of VPN technologies, including configuration, monitoring, and troubleshooting.

Benefits

  • Annual bonuses or commission awards.
  • Equity awards.
  • Salary range of $85,000 to $125,000.
  • 401(k) with employer match.
  • Health, dental, vision, life, short-term disability, and long-term disability coverage.
  • Flexible spending account for health care and dependent care.
  • Wellness reimbursement.
  • Work-from-home reimbursement.
  • Flexible vacation policy.
  • Parental leave program.
  • Company-issued laptop.

Interested in this position?

Apply directly on the company website

Apply Now

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