PandaDoc

PandaDoc

PandaDoc offers an all-in-one document automation platform that enables sales professionals to create, approve, track, and electronically sign proposals and quotes more efficiently, significantly reducing the time spent on business document workflows.

Internet Software & Services
251-1K
Founded 2013
$51M raised

Description

  • Own and influence the incident management process end-to-end.
  • Maintain and evolve the on-prem observability stack and alerting systems.
  • Participate in the on-call rotation to keep production applications running smoothly.
  • Develop automation and tooling to support platform reliability.
  • Contribute to production services with performance and resiliency in mind.
  • Collaborate with product engineers to promote SRE principles across the R&D organization.
  • Mentor members of the SRE team or product engineers.
  • Support capacity planning and operational reliability efforts.

Requirements

  • Solid programming experience in Python (Django and AsyncIO) and/or Java (Spring Boot).
  • Experience maintaining an observability tools suite, especially LGTM: Loki, Grafana, Tempo, and Mimir.
  • Experience developing and maintaining Python services in production.
  • Strong experience with AWS and Kubernetes.
  • Solid proficiency with PostgreSQL and messaging systems such as RabbitMQ, NATS, or Kafka.
  • Experience as an on-call SRE engineer.
  • Hands-on troubleshooting experience with distributed systems in production environments.
  • Proficiency in English, both written and spoken.
  • Owner mindset and a strong focus on producing high-quality work.
  • Experience sharing knowledge and communicating about reliability topics (preferred).

Benefits

  • Remote-first work with an option for hybrid work in Kyiv, Warsaw, and Lisbon.
  • Work schedule aligned with EU time zones.
  • Long-term collaboration options, including employment contract, EOR, or B2B arrangements.
  • Honest, open culture with constructive feedback.
  • Professional and personal development opportunities.
  • Collaborative, supportive team environment.
  • Stable yet growing SaaS product with ownership and strong technical challenges.

Interested in this position?

Apply directly on the company website

Apply Now

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