PandaDoc

PandaDoc

PandaDoc offers an all-in-one document automation platform that enables sales professionals to create, approve, track, and electronically sign proposals and quotes more efficiently, significantly reducing the time spent on business document workflows.

Internet Software & Services
251-1K
Founded 2013
$51M raised

Description

  • Own and influence the incident management process end-to-end.
  • Maintain and evolve the on-prem observability stack.
  • Participate in the on-call rotation to keep production applications running smoothly.
  • Develop automations and tools that support platform reliability.
  • Contribute to production services with performance and resiliency in mind.
  • Collaborate with product engineers to promote SRE principles across the R&D organization.
  • Mentor SRE team members or product engineers.

Requirements

  • Solid programming experience in Python (Django and AsyncIO) and/or Java (Spring Boot).
  • Experience maintaining an observability tools suite, specifically LGTM: Loki, Grafana, Tempo, and Mimir.
  • Experience developing and maintaining Python services in production.
  • Strong experience with AWS and Kubernetes.
  • Solid proficiency with relational databases, especially PostgreSQL.
  • Experience with messaging systems such as RabbitMQ, NATS, or Kafka.
  • Experience as an on-call SRE engineer.
  • Hands-on troubleshooting experience with distributed systems in production environments.
  • Proficiency in written and spoken English.
  • Preferred: an ownership mindset and strong communication/knowledge-sharing skills around reliability.

Benefits

  • Remote-first work with the option for hybrid work from Kyiv, Warsaw, and Lisbon offices.
  • Work schedule aligned with EU time zones.
  • Long-term collaboration options, including employment contract, employer of record, or B2B arrangements.
  • Honest, open culture that values constructive feedback.
  • Professional and personal development in a collaborative, supportive team.
  • Stable but growing SaaS product with ownership, startup energy, and strong technical challenges.
  • Work-life balance and creative virtual team-bonding events.

Interested in this position?

Apply directly on the company website

Apply Now

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