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Operations Support Associate (PST Hours, Remote Data Entry)

9 hours, 28 minutes ago
United States
Full-time
Junior
Operations Specialist
Operations
HIPAA Looker SFTP
Apply Now
Pair Team

Pair Team

Pair Team connects underserved communities to high quality care through tech-enabled care teams, addressing social barriers and improving wellbeing with a community-led, virtual care model.

Diversified Consumer Services
11-50
Founded 2019
$19M raised
View All Jobs 13

Description

  • Own key operational support initiatives that affect patient care delivery and health plan compliance.
  • Enter data accurately from internal care systems into health plan portals, trackers, and databases.
  • Process and monitor authorizations, reauthorizations, and disenrollments to maintain continuity of care.
  • Track approvals and status updates via fax, email, or SFTP and communicate updates to the care team.
  • Manage daily fax and voicemail queues to ensure items are processed and cleared.
  • Support process improvement projects related to enrollment, documentation, and compliance auditing.
  • Collaborate with Care Operations and Compliance teams to ensure data integrity and timely submissions.
  • Contribute to ad hoc projects that improve workflow efficiency and reimbursement accuracy.

Requirements

  • 1+ years of healthcare operations or administrative experience in a fast-paced environment.
  • Proficiency in Google Sheets or Microsoft Excel.
  • Strong data entry accuracy and time management skills, with a commitment to 100% accuracy in submissions.
  • Excellent attention to detail and ability to manage multiple high-volume workflows simultaneously.
  • Comfort using Google Suite, Slack, and data management tools such as Looker or comparable systems.
  • Ability to adapt quickly as priorities shift across projects and health plans.
  • Excellent written and verbal communication skills with a collaborative working style.
  • Reliable HIPAA-compliant workspace with a stable internet connection.
  • Dedication to supporting underserved populations and improving access to high-quality care.

Benefits

  • Competitive compensation of $22-$23 per hour.
  • Comprehensive health, vision, and dental insurance.
  • Flexible vacation policy.
  • 401(k) retirement plan.
  • Fully remote work from home.
  • $100 monthly work-from-home expense stipend.
  • Equipment provided for the role.
  • Opportunity for rapid career progression and personal growth.

Interested in this position?

Apply directly on the company website

Apply Now

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