Bilingual Community Engagement Specialist (Remote, Full Time - Weekends)

8 hours, 45 minutes ago
Full-time
Junior
Customer and Technical Support
Pair Team

Pair Team

Pair Team connects underserved communities to high quality care through tech-enabled care teams, addressing social barriers and improving wellbeing with a community-led, virtual care model.

Diversified Consumer Services
11-50
Founded 2019
$19M raised

Description

  • Identify, outreach to, engage, and enroll eligible individuals into the program via phone, text, email, and in-person outreach.
  • Build trust with individuals who may be hesitant or distrustful of the healthcare system.
  • Educate partners on Pair Team’s services and help connect eligible members to Enhanced Care Management.
  • Manage the end-to-end enrollment funnel and support members through continued enrollment steps.
  • Provide consistent updates on enrollment progress, delays, and blockers.
  • Coordinate timely communication across internal teams and external partners.
  • Meet key enrollment metrics and performance goals.
  • Use internal and external technology tools effectively to support the role.

Requirements

  • Must be physically located in the United States.
  • Must be able to work a quiet, HIPAA-compliant, internet-connected space for virtual operations.
  • 1+ year of experience in a metric- or quota-driven environment.
  • Demonstrated ability to exceed performance indicators and work results-driven.
  • Bilingual in English and Spanish, with strong reading, writing, speaking, and listening skills in both languages.
  • Strong technical skills and comfort using multiple technology platforms.
  • Valid driver’s license and auto liability insurance.
  • Experience with high-volume outreach and engagement campaigns (preferred).
  • Reliable and comfortable in a fast-changing environment focused on underserved communities (preferred).
  • Strong listening and interpersonal skills, including the ability to read subtle cues (preferred).

Benefits

  • $23–$25 per hour.
  • Comprehensive health, vision, and dental insurance.
  • Employer-sponsored 401(k) plan.
  • Flexible vacation policy.
  • Equipment provided for the role, including laptop and monitor.
  • $100 monthly work-from-home stipend.
  • Mileage and gas reimbursement for on-site days.
  • Opportunity for rapid career progression and personal growth.

Interested in this position?

Apply directly on the company website

Apply Now

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