Product Designer (Fully Remote)

3 weeks, 4 days ago
Full-time
Mid Level
Product Management
PadSplit

PadSplit

PadSplit offers clean, modern furnished rooms for rent at an affordable weekly fee, including utilities, WiFi, laundry access, and 24/7 telemedicine service. They are disrupting the affordable housing industry by creating safe, attractive co-living env...

Family Services
51-250
$35M raised

Description

  • Design member-facing flows for screening, identity verification, and income verification.
  • Shape user experience around API-driven identity, income, and background verification services.
  • Improve conversion while balancing trust, fraud prevention, and fairness.
  • Collaborate closely with Product, CX, Data, Legal, and Engineering partners.
  • Design clear, respectful experiences for failures, delays, reviews, retries, and denials.
  • Help members understand what is happening and why during sensitive interactions.
  • Design collections-related experiences with empathy, transparency, and dignity.
  • Use research and data to identify friction, test improvements, and iterate on solutions over time.

Requirements

  • Background designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments.
  • Strong instincts for combining qualitative research with quantitative data to guide decisions.
  • Comfort designing experiences involving identity, income, money, verification, or fraud.
  • Working knowledge of API-based systems and how latency, errors, and partial success impact UX.
  • Ability to translate complex requirements into simple, human-centered language.
  • Strong understanding of how upstream design decisions affect downstream outcomes.
  • Proven experience working closely with Product, CX, Data, Legal, and Engineering.
  • A calm, balanced approach to tradeoffs between growth, safety, and fairness.
  • Must be authorized to work in the United States and complete E-Verify/I-9 requirements.
  • Fully remote position, despite the Atlanta, GA location shown in the posting.

Benefits

  • $100,000 - $115,000 annual compensation.
  • Fully remote work arrangement.
  • Equal opportunity employer consideration for all qualified applicants.
  • Employment contingent on successful E-Verify completion.
  • Human-led hiring process with live reviewers and design stakeholders.

Interested in this position?

Apply directly on the company website

Apply Now

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