Director of Technology Operations

3 weeks, 4 days ago
Full-time
Executive
Quality Assurance and Testing
PadSplit

PadSplit

PadSplit offers clean, modern furnished rooms for rent at an affordable weekly fee, including utilities, WiFi, laundry access, and 24/7 telemedicine service. They are disrupting the affordable housing industry by creating safe, attractive co-living env...

Family Services
51-250
$35M raised

Description

  • Set QA strategy, quality metrics, and development lifecycle standards.
  • Increase test automation, improve CI/CD quality gates, and reduce reliance on manual regression testing.
  • Evaluate and adopt AI-assisted testing tools for test generation, maintenance, and triage.
  • Coach QA, IT, and Security teams, establish career paths, and hire additional expertise.
  • Modernize internal tools and workflows, automate processes, manage the SaaS portfolio, and optimize vendors and costs.
  • Establish IT SLAs, self-service resources, and documentation for predictable employee support.
  • Own the security roadmap across applications, infrastructure, endpoints, corporate systems, and vendor risk.
  • Establish security policies, training, vulnerability management, and incident response processes.
  • Lead security incident response, communications, and blameless postmortems.

Requirements

  • 10+ years of experience in technology roles and 5+ years leading teams.
  • Direct leadership experience in at least two of QA, IT, or Security, with strong working knowledge of the third.
  • Experience transforming manual, reactive, or ad hoc technology operations into automated and structured functions.
  • Strong knowledge of test automation, CI/CD integration, quality metrics, agile development, and AI-assisted testing.
  • Hands-on AWS experience and sufficient infrastructure knowledge to guide QA, IT, and Security decisions.
  • Experience with IAM/SSO, MDM, SaaS administration, network security tooling, and IT budget management.
  • Familiarity with Playwright, Cypress, Selenium, or comparable test automation frameworks.
  • Strong judgment in build-versus-buy decisions, vendor selection, and resource prioritization.
  • Ability to communicate technical risks and tradeoffs clearly to executives and nontechnical stakeholders.
  • Authorization to work in the United States and successful completion of E-Verify requirements.

Benefits

  • Fully remote position.
  • Competitive compensation with equity incentive and company-wide bonus opportunities.
  • Medical, dental, vision, life insurance, optional accident insurance, FSA, and DCFSA benefits.
  • Unlimited PTO plus 11 company-observed holidays.
  • 401(k) plan.
  • 12 weeks of paid leave for birth and non-birth parents.

Interested in this position?

Apply directly on the company website

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