Director of Technology Operations

8 hours, 38 minutes ago
Full-time
Executive
Quality Assurance and Testing
PadSplit

PadSplit

PadSplit offers clean, modern furnished rooms for rent at an affordable weekly fee, including utilities, WiFi, laundry access, and 24/7 telemedicine service. They are disrupting the affordable housing industry by creating safe, attractive co-living env...

Family Services
51-250
$35M raised

Description

  • Set QA strategy, quality metrics, and development lifecycle standards.
  • Increase test automation, improve CI/CD quality gates, and reduce reliance on manual regression testing.
  • Evaluate and adopt AI-assisted testing tools for test generation, maintenance, and triage.
  • Coach QA, IT, and Security teams, establish career paths, and hire additional expertise.
  • Modernize internal tools and workflows, automate processes, manage the SaaS portfolio, and optimize vendors and costs.
  • Establish IT SLAs, self-service resources, and documentation for predictable employee support.
  • Own the security roadmap across applications, infrastructure, endpoints, corporate systems, and vendor risk.
  • Establish security policies, training, vulnerability management, and incident response processes.
  • Lead security incident response, communications, and blameless postmortems.

Requirements

  • 10+ years of experience in technology roles and 5+ years leading teams.
  • Direct leadership experience in at least two of QA, IT, or Security, with strong working knowledge of the third.
  • Experience transforming manual, reactive, or ad hoc technology operations into automated and structured functions.
  • Strong knowledge of test automation, CI/CD integration, quality metrics, agile development, and AI-assisted testing.
  • Hands-on AWS experience and sufficient infrastructure knowledge to guide QA, IT, and Security decisions.
  • Experience with IAM/SSO, MDM, SaaS administration, network security tooling, and IT budget management.
  • Familiarity with Playwright, Cypress, Selenium, or comparable test automation frameworks.
  • Strong judgment in build-versus-buy decisions, vendor selection, and resource prioritization.
  • Ability to communicate technical risks and tradeoffs clearly to executives and nontechnical stakeholders.
  • Authorization to work in the United States and successful completion of E-Verify requirements.

Benefits

  • Fully remote position.
  • Competitive compensation with equity incentive and company-wide bonus opportunities.
  • Medical, dental, vision, life insurance, optional accident insurance, FSA, and DCFSA benefits.
  • Unlimited PTO plus 11 company-observed holidays.
  • 401(k) plan.
  • 12 weeks of paid leave for birth and non-birth parents.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Category Manager - Apparel

StockX 1K-5K Internet Software & Services

StockX is hiring an Apparel Category Manager to lead apparel growth for a new creator-driven commerce initiative by building supply, engagement, credibility, and GMV within the global fashion and resale ecosystem.

8 hours, 9 minutes ago

Manager, Supply Chain

Minted 251-1K Professional Services

Minted is seeking an operational lead to scale the supply chain for its stationery business by managing manufacturing partners, optimizing capacity and fulfillment, and improving quality, cost, and delivery performance.

Looker
8 hours, 24 minutes ago

Manager, Data Operations

AffirmedRx 1-10 Insurance

AffirmedRx is seeking a hands-on Manager, Data Operations to lead client eligibility and accumulator data operations, file transmissions, automation, and change governance within its pharmacy benefit management business.

Agile Scrum SFTP SQL
8 hours, 38 minutes ago

E-commerce Operations Lead Full-time | 20662

Wing Assistant 51-250 Professional Services

Wing is hiring a full-time, remote E-commerce Operations Lead to manage Amazon operations, accounting support, compliance, and logistics workflows for client businesses.

8 hours, 54 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers