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Delivery Operations Manager

1 month, 2 weeks ago
United States, Canada
Full-time
Senior
Program Manager
Project and Program Management
Figma
Apply Now
Overstory

Overstory

Overstory uses AI and satellite imagery to prevent wildfires and power outages by analyzing vegetation for electric utilities.

Utilities
11-50
Founded 2018
$25M raised
View All Jobs 12

Description

  • Design, implement, and monitor scalable AI systems and workflows to automate delivery operations.
  • Drive execution across multi-week customer delivery cycles.
  • Maintain clarity on timelines, dependencies, and ownership across Customer Success, Product, and Engineering.
  • Replace manual status tracking with automated data capture and real-time visibility.
  • Create accountability across teams and surface progress clearly.
  • Anticipate delivery risks and proactively unblock teams.
  • Drive cross-functional alignment to keep dependency-heavy work on track.
  • Own and improve complex, multi-team delivery processes across the customer lifecycle.

Requirements

  • 5+ years of experience in operations, program management, or product/business operations in dynamic technical product environments, such as enterprise B2B or SaaS.
  • Strong systems thinking with the ability to simplify, automate, and scale processes.
  • Demonstrated use of AI in day-to-day work beyond basic writing tasks.
  • Proven track record of standing up and owning complex, cross-team processes.
  • Comfort operating in ambiguity and pushing execution forward.
  • Genuine interest in climate work and commitment to tackling the climate crisis.
  • North America East Coast preferred timezone.
  • Direct experience or strong interest in energy, climate, or utility work (nice to have).
  • Remote sensing experience (nice to have).
  • Experience in globally distributed startup or scale-up environments, especially during rapid growth (nice to have).

Benefits

  • Competitive, location-specific compensation and benefits.
  • Flexible, autonomous, and collaborative working environment rooted in trust.
  • Home office stipend.
  • Coworking stipend.
  • Ongoing education budget.
  • Mission-driven work focused on reducing wildfires and protecting natural resources.
  • Occasional in-person collaboration opportunities and an annual team gathering event.

Interested in this position?

Apply directly on the company website

Apply Now

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