Senior Product Manager

1 day, 2 hours ago
Full-time
Senior
Product Management
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Own the vision, strategy, roadmap, and outcomes for a product area.
  • Identify and prioritize AI use cases, including decisions about when not to use AI.
  • Define AI quality standards, evaluation criteria, guardrails, and offline and online measurement.
  • Partner with engineering, data science, and ML teams to move capabilities from experimentation into production.
  • Lead customer discovery, research, and ongoing voice-of-customer activities.
  • Set success metrics such as adoption, quality, and business impact, and use them to guide the roadmap.
  • Make trade-offs on scope, sequencing, and timelines, and communicate decisions to leadership and partners.
  • Track market trends, competitors, and customer feedback to inform positioning and roadmap priorities.
  • Collaborate with product marketing, enablement, and finance on launches, pricing, packaging, and positioning.
  • Drive cross-functional initiatives involving dependencies across product teams.

Requirements

  • 7+ years of product management experience building enterprise or B2B SaaS products.
  • Experience launching AI or data products with LLM-powered capabilities, copilots, or agentic workflows, including post-launch quality ownership.
  • Fluency in modern AI stacks, including model integration, context orchestration, prompt design, guardrails, and evaluation frameworks.
  • Ability to translate complex AI capabilities into simple product experiences and measurable customer value.
  • Experience partnering with engineering and data science teams to take models from experimentation to production.
  • Ability to build business cases, test hypotheses with data, and make decisions under uncertainty.
  • Strong customer empathy and a disciplined approach to user research.
  • Ability to set long-term strategy while delivering short-term impact and aligning senior leaders and cross-functional partners.
  • Experience with analytics, reporting, performance measurement, or behavioral-data products (preferred).
  • Experience with go-to-market products, conversation intelligence, enterprise AI governance, or distributed product organizations (preferred).

Interested in this position?

Apply directly on the company website

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