Associate, Total Quality Management

4 hours, 8 minutes ago
Full-time
Junior
Project and Program Management
Oscar

Oscar

Oscar is a health insurance company that offers plans for individuals, families, and small businesses. With a focus on humanizing health care through technology, design, and data, Oscar provides easy-to-understand bills, 24/7 access to doctors, and a p...

Insurance
1K-5K
Founded 2012

Description

  • Lead end-to-end management of cross-functional implementations and projects, including project planning, stakeholder engagement, relationship management, and timely delivery.
  • Collect, document, and manage business requirements for process and platform improvements.
  • Evaluate departmental performance by gathering, analyzing, and interpreting data and metrics.
  • Build, maintain, and improve KPI dashboards.
  • Perform trend and variance analysis to identify performance drivers.
  • Work with stakeholder teams to ensure audit forecasts align with business objectives and changes.
  • Develop proactive implementation, communication, and program strategies for change management and risk mitigation.
  • Apply analytical and modeling skills to solve complex business problems and support data-driven decisions.
  • Mentor team members and support colleagues' growth and professional development.
  • Support other strategic projects and comply with applicable laws and regulations.

Requirements

  • 3+ years of work experience in operations and/or health insurance.
  • 2+ years of experience using data software such as Excel, Google Sheets, SQL, or other data analytics tools.
  • 2+ years of experience with end-to-end project management in a cross-functional environment.
  • 2+ years of experience administering operational, quality, or analytics platforms, including requirements gathering, workflow documentation, vendor evaluation support, and leading User Acceptance Testing (UAT).
  • Experience managing, presenting, and owning stakeholder management.
  • 2+ years of experience with process improvement methodologies such as Lean, Six Sigma, and/or Theory of Constraints.
  • Bachelor's degree or 3+ years of commensurate experience (preferred).

Benefits

  • Base salary of $87,188 - $114,434 per year.
  • Eligible for annual performance bonuses.
  • Unlimited vacation program.
  • Medical, dental, and vision benefits.
  • 11 paid holidays.
  • Paid sick time and paid parental leave.
  • 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Interested in this position?

Apply directly on the company website

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