Oowlish

Oowlish

Top Nearshore Software Developers And Tech Squads | Oowlish Oowlish provides companies of all sizes access to the best technical talent in Brazil, making innovation more accessible and convenient than ever. Because our mission is to give every company,...

Internet Software & Services
51-250
Founded 2017

Description

  • Define, implement, and continuously improve SLIs, SLOs, and error budgets.
  • Develop and maintain observability strategies across monitoring, logging, tracing, and alerting.
  • Own observability configuration, instrumentation, and alert optimization.
  • Lead incident command during production outages and coordinate cross-functional response efforts.
  • Drive blameless postmortems and ensure corrective actions are completed.
  • Own and improve the on-call program, including rotations, escalation policies, runbooks, and alert tuning.
  • Establish production readiness standards for new services.
  • Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives.
  • Automate operational processes and reliability improvements using software engineering best practices.
  • Continuously improve system reliability, availability, and operational efficiency.

Requirements

  • 5+ years of experience in Site Reliability Engineering, Production Engineering, Reliability Engineering, or similar roles.
  • Proven experience operating production systems in high-availability environments.
  • Hands-on experience defining and managing SLIs, SLOs, and error budgets.
  • Experience leading production incident response and Incident Command.
  • Strong observability and monitoring experience.
  • Strong software engineering skills using Python, Go, or TypeScript.
  • Experience working with cloud platforms.
  • Strong written and verbal English communication skills.
  • Experience with Datadog, AWS, or Heroku is preferred.
  • Experience working in regulated industries such as Healthcare, HIPAA, or Financial Services is preferred.
  • Experience establishing or maturing an SRE practice is preferred.
  • Experience with Kubernetes is preferred.
  • Experience with PostgreSQL or SQL Server is preferred.

Benefits

  • Remote work / home office.
  • Competitive compensation based on experience.
  • Career plans with extensive growth opportunities.
  • International projects with clients in the United States and Europe.
  • Oowlish English Program for technical and conversational English.
  • Oowlish Fitness with Total Pass.
  • Games and competitions.

Interested in this position?

Apply directly on the company website

Apply Now

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