Senior Network Engineer

1 week, 3 days ago
Full-time
Lead
DevOps and Infrastructure
Ooma, Inc.

Ooma, Inc.

Ooma, Inc. is a telecommunications company based in Palo Alto, California, founded in 2004. It specializes in Voice over Internet Protocol (VoIP) solutions, evolving from residential free-calling devices to comprehensive cloud-based communication services for both homes and businesses. Ooma initially gained attention with its hardware like the Ooma Hub and Scout, which allowed for free calling through innovative peer-to-peer technology. The company has transitioned to a subscription model, offering services such as Ooma Premier for residential users and Ooma Office, a cloud-based VoIP system designed for businesses. Ooma has expanded its offerings through strategic acquisitions, including Voxter, Broadsmart, and OnSIP, enhancing its cloud communications capabilities. With a focus on recurring revenue, Ooma targets both individual consumers and small to medium-sized businesses, providing affordable and efficient telephony solutions.

telecommunications
1001-5000
Founded 2003

Description

  • Ensure the stability, security, and performance of the production network through proactive monitoring and maintenance.
  • Troubleshoot and resolve network issues with minimal impact to business-critical services.
  • Manage and maintain on-premises network infrastructure, including switches, routers, firewalls, and load balancers.
  • Design, implement, and evolve scalable network architectures to support new initiatives and company growth.
  • Monitor network performance, availability, and capacity and drive improvements.
  • Develop and implement automation to improve operational efficiency, reliability, and scalability.
  • Design, test, and manage network security strategies such as DDoS mitigation, failover, and disaster recovery.
  • Collaborate cross-functionally and mentor team members by sharing best practices and technical expertise.
  • Maintain accurate technical documentation and recommend network optimization improvements.
  • Integrate AI capabilities into network operations for monitoring, anomaly detection, predictive maintenance, forecasting, scaling, and traffic analysis.

Requirements

  • 8+ years of networking experience is required, including at least 5 years supporting enterprise-scale networks.
  • Relevant certifications such as CCNP or CCDP are required or strongly preferred.
  • A BS in Computer Science, Engineering, or a related field is preferred, though equivalent experience may be considered.
  • Strong expertise in routing and switching protocols such as BGP and OSPF, and Layer 2 technologies including VLANs, STP, and VRRP.
  • VXLAN experience is a plus.
  • Hands-on experience configuring, deploying, and troubleshooting network infrastructure, including switches, routers, firewalls, and load balancers such as F5 or FortiADC.
  • Proficiency with network platforms such as Junos, Arista EOS, ScreenOS, or similar systems.
  • Experience supporting production environments, 24/7 operations, and high-availability systems.
  • Strong troubleshooting skills using Linux-based tools, monitoring systems, and performance analysis techniques.
  • Experience working in data center environments, with exposure to network monitoring, security, and DevOps/automation tools.
  • A collaborative, self-driven leadership style with strong communication skills, ownership mindset, and the ability to mentor junior team members.
  • Ability to remain calm and effective under pressure in a fast-paced, customer-focused environment.

Benefits

  • Competitive compensation with benefits and generous company perks.
  • Comprehensive medical, dental, and vision insurance for employees and eligible dependents.
  • Employer-paid income protection benefits, including basic life, AD&D, short-term disability, and long-term disability coverage.
  • FSA options for healthcare and dependent care.
  • 401(k) with employer match, plus Roth retirement savings option.
  • Employee Stock Purchase Plan (ESPP).
  • Paid time off, sick time, and observed corporate holidays.
  • Employee Assistance Program and life balance benefits, including travel assistance services and identity theft support.

Interested in this position?

Apply directly on the company website

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