Director of Business Process Excellence

2 hours, 25 minutes ago
Full-time
Executive
Project and Program Management
Omnidian

Omnidian

Omnidian ensures the performance and protection of residential and commercial solar systems with a cash-back guarantee and proactive monitoring.

Renewable Electricity
51-250
Founded 2015
$24M raised

Description

  • Own enterprise process architecture, standards, and governance across U.S. and Australian operations.
  • Map current-state workflows and identify handoff friction, cycle-time delays, rework drivers, and capacity constraints.
  • Design target operating models, streamlined workflows, and business requirements that support automation.
  • Re-architect operational value streams such as diagnostic triage, technician dispatch, scheduling, and back-office handoffs.
  • Trace upstream processes across go-to-market, lead-to-quote, contracting, pricing, and sales-to-onboarding workflows.
  • Lead process integration for platform migrations, system integrations, and regional expansions.
  • Coordinate process talent and functional subject-matter experts to establish consistent mapping and documentation standards.
  • Coach teams on process engineering and continuous improvement methodologies.
  • Provide data-driven recommendations, facilitate executive alignment, and challenge cross-functional sub-optimization.
  • Translate target-state processes into enterprise software configuration and technical requirements.

Requirements

  • 8–10+ years of experience in enterprise process engineering, value stream mapping, operational excellence, or management consulting.
  • Certified Lean Six Sigma Black Belt, Master Black Belt, or equivalent formal continuous improvement credential required.
  • Deep experience integrating operational workflows with enterprise platforms such as CRM and Field Service Management systems.
  • Bachelor’s degree in Engineering, Operations Management, Systems Engineering, or another technical or quantitative field required.
  • Ability to lead strategically while executing detailed process analysis and redesign work.
  • Experience influencing senior executives and aligning matrixed teams without direct authority.
  • Strong systems-thinking, facilitation, data analysis, and cross-functional collaboration skills.
  • Experience in clean energy, renewable technology, technical field service, logistics, or complex operations preferred.
  • Advanced degree or MBA preferred.
  • Experience supporting global operations, regional expansion, or platform migrations preferred; sponsorship is unavailable.

Benefits

  • Remote work opportunities and local employee gatherings.
  • Family medical, dental, vision, disability, and 401(k) benefits with a $1,000 annual match.
  • 12 weeks of paid parental leave after one year and a four-week paid sabbatical after four years.
  • Competitive total compensation including bonuses, employer-supported health premiums, and long-term stock options.
  • Mentorship, employee development, and opportunities for internal growth.
  • Seattle employees can work from an office in the historic Smith Tower.

Interested in this position?

Apply directly on the company website

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