Client Manager - Site Design

1 hour, 55 minutes ago
Full-time
Lead
Project and Program Management
Olsson

Olsson

Olsson offers a unique email service that allows users to have personalized email addresses that reflect their names, providing an ad-free experience compatible with various email programs and devices.

Construction & Engineering
1K-5K
Founded 1956

Description

  • Serve as the main point of contact for a key client, division, or targeted client at the team level.
  • Work with project managers to lead project execution plans and support successful delivery.
  • Build and maintain strong client relationships to ensure overall client satisfaction.
  • Develop a deep understanding of the client’s business and industry to identify growth strategies and new opportunities.
  • Present and execute growth plans and cross-sell services to targeted or existing clients.
  • Create client-specific communication plans and provide regular project updates and reports.
  • Lead efforts to secure repeat client work through exceptional client service.
  • Manage client expectations, negotiate outcomes, and address concerns or conflicts.
  • Coordinate with internal leaders and incorporate client feedback into decisions.

Requirements

  • A minimum of 8 years of client experience with increasing responsibility.
  • Strong communication skills.
  • Ability to contribute and work well on a team.
  • Experience working collaboratively with others.
  • Ownership mentality and interest in taking responsibility for your work.
  • Bachelor’s degree in engineering or a related area preferred.
  • Ability to travel for in-office activities, client visits, and site visits as needed.

Benefits

  • Flexible work arrangements, including remote and hybrid options.
  • Competitive 401(k) match.
  • Traditional full-time benefits package including health care, vision, dental, and paid time off.
  • Bonus system that rewards performance.
  • Tailored development paths to support career growth.
  • Wellness program promoting balanced lifestyles.
  • Work that positively impacts communities.

Interested in this position?

Apply directly on the company website

Apply Now

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