Overseas Operations Manager (P2P)

3 hours, 35 minutes ago
Full-time
Senior
Product Management
OKX

OKX

OKX operates as a leading cryptocurrency exchange, providing users with a platform to buy, sell, and trade various digital assets such as Bitcoin, Ethereum, and XRP, while also offering tools for exploring Web3, decentralized finance (DeFi), and non-fu...

Diversified Financial Services
1K-5K
Founded 2017

Description

  • Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
  • Monitor regional regulatory developments and assess their impact on P2P business models
  • Continuously adjust market strategy based on competitive landscape and market shifts
  • Design and optimize merchant (advertiser) onboarding, segmentation, and incentive structures
  • Engage closely with key merchants to ensure liquidity depth and competitive spreads
  • Improve completion rates, trading efficiency, and dispute resolution performance
  • Develop structured management frameworks for regional merchant operations
  • Collaborate with Product and Engineering to enhance P2P transaction workflows, features, and address product gaps
  • Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
  • Monitor core P2P KPIs, conduct in-depth data analysis and anomaly detection, and track competitor strategies to propose strategic responses

Requirements

  • 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
  • Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
  • Experience at major crypto exchanges (e.g., Binance, Bybit, Bitget)
  • Strong understanding of P2P liquidity dynamics and spread formation
  • Strong understanding of regional payment systems (bank transfers, local e-wallets, alternative rails)
  • Proven ability to adapt operational strategy based on market and competitive changes
  • Strong analytical skills with data-driven decision-making capability and experience in anomaly detection
  • Excellent cross-functional collaboration and stakeholder management skills
  • Fluent in English; Chinese or other regional languages are a plus
  • Preferred: experience managing regional teams, community contributors, or local operators; familiarity with overseas P2P fraud patterns and payment risks; ability to articulate structural differences between regional P2P markets

Benefits

  • Competitive total compensation package
  • Learning & Development programs and education subsidy for employee growth
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • Remote-friendly role (#LI-REMOTE)

Interested in this position?

Apply directly on the company website

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