Overseas Operations Manager (P2P)

3 hours, 41 minutes ago
Remote
Full-time
Senior
Business Intelligence
OKX

OKX

OKX operates as a leading cryptocurrency exchange, providing users with a platform to buy, sell, and trade various digital assets such as Bitcoin, Ethereum, and XRP, while also offering tools for exploring Web3, decentralized finance (DeFi), and non-fu...

Diversified Financial Services
1K-5K
Founded 2017

Description

  • Develop and implement regional P2P expansion strategies to drive sustainable business growth.
  • Monitor regional regulatory developments and adjust P2P business models and market plans accordingly.
  • Design and optimize merchant/advertiser onboarding, segmentation, and incentive structures.
  • Engage with key merchants to ensure liquidity depth, competitive spreads, and strong marketplace coverage.
  • Improve completion rates, trading efficiency, payment flows, and dispute resolution processes.
  • Develop structured frameworks for regional merchant operations and local operator management.
  • Collaborate with Product and Engineering to enhance P2P transaction workflows and prioritize feature improvements based on regional needs.
  • Monitor core P2P KPIs, perform in-depth data analysis and anomaly detection, and propose strategic responses to competitor actions and operational risks.

Requirements

  • 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred.
  • Minimum 2–3 years of hands-on P2P operations experience in overseas markets.
  • Experience working at major cryptocurrency exchanges (e.g., Binance, Bybit, Bitget) is preferred.
  • Strong understanding of P2P liquidity dynamics and spread formation.
  • Familiarity with regional payment systems (bank transfers, local e-wallets, alternative rails).
  • Proven ability to adapt operational strategy based on market and competitive changes.
  • Strong analytical skills with data-driven decision-making capability and experience with KPI monitoring and anomaly detection.
  • Excellent cross-functional collaboration and stakeholder management skills.
  • Fluent in English.
  • Preferred: experience managing regional teams, community contributors, or local operators; strong knowledge of overseas P2P fraud patterns and payment risks; ability to articulate structural differences between regional P2P markets.

Benefits

  • Competitive total compensation package.
  • Learning & Development programs with education subsidy for employee growth.
  • Team-building programs and company events.
  • Wellness and meal allowances.
  • Comprehensive healthcare schemes for employees and dependants.
  • Remote-friendly role (#LI-REMOTE).

Interested in this position?

Apply directly on the company website

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