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Field Technical Delivery Specialist (North)

2 months, 1 week ago
United Kingdom
Contract
Mid Level
Technical Support Engineer
Customer and Technical Support
Apply Now
Octopus Energy

Octopus Energy

Octopus Energy: A leading UK renewable energy supplier offering smart tariffs, rewards for energy efficiency, and 100% renewable electricity sources to over three million customers globally.

Electric Utilities
1K-5K
Founded 2015
$1200M raised
View All Jobs 5

Description

  • Provide hands-on on-site support to installers during first setups, live installs, and troubleshooting.
  • Coach independent installers on Tenant Power design intent, technical standards, and sign-off requirements.
  • Collaborate with the OE Homes Delivery team to improve site-ready guides and installation instructions.
  • Help ensure clear understanding of kit setups, battery/inverter wiring, meter placement, and data monitoring.
  • Identify what works well and what causes delays, missing data, or incomplete go-lives.
  • Capture recurring installer questions and site issues and feed them back to design, training, standards, data, and delivery teams.
  • Use on-site knowledge to prioritize properties or batches that are ready to transition to live operation.
  • Act as a connector between housing associations, installers, supply chain, data, and delivery teams.
  • Support consistency and smooth handover from approved design through to full live service.

Requirements

  • Proven experience supporting or delivering domestic solar PV and battery storage installations.
  • Practical experience with battery commissioning, inverter setup, export settings, and monitoring platforms.
  • Relevant electrical background or qualification.
  • Current BS 7671 / 18th Edition knowledge or competence.
  • Ability to read approved designs, schematics, Bills of Materials, and platform-specific installation guidance.
  • Strong practical problem-solving skills with the ability to turn site issues into clear feedback.
  • Willingness to travel regularly across the UK, including overnight stays where required.
  • Experience working with housing associations, third-party installers, or delivery partners (preferred).

Benefits

  • Flexible field-based role with no desk-bound routine.
  • Opportunity to work on a mission-driven renewable energy scale-up.
  • Work with a company investing heavily in renewable energy, smart energy networks, EVs, and heat pumps.
  • Support for interview accommodations and tailored adjustments.
  • Inclusive and equal-opportunity hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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