TechOps Engineer

3 weeks, 5 days ago
Full-time
Mid Level
DevOps and Infrastructure
Ocrolus

Ocrolus

Ocrolus is a leading document automation platform in financial services, digitizing bank and credit card statements with over 99% accuracy. It empowers lenders to automate credit decisions, enabling faster access to credit for borrowers.

Banks
251-1K
Founded 2014
$127M raised

Description

  • Monitor and troubleshoot systems, networks, and applications to maintain performance and availability.
  • Identify and resolve technical issues, incidents, and outages to minimize downtime.
  • Perform system administration tasks, including server configuration, maintenance, and upgrades.
  • Conduct software and asset inventory audits and protect infrastructure and data.
  • Create and maintain documentation for system configurations, processes, and procedures.
  • Collaborate with external vendors and service providers to resolve technical issues.
  • Evaluate and recommend technologies, tools, and processes to improve performance, scalability, and reliability.
  • Provide 24/7 support through rotational shift coverage.

Requirements

  • 3–5 years of experience as an IT Engineer.
  • Strong problem-solving, troubleshooting, communication, and collaboration skills.
  • Experience with Jira or other ticketing systems.
  • Experience with networking infrastructure, including firewalls, switches, servers, Squid, and PXE.
  • Experience with SaaS applications such as Google Workspace, JumpCloud, and Cloudflare.
  • Proficiency in Windows and Linux environments and scripting.
  • Strong knowledge of systems administration, networking, and IT infrastructure.
  • Experience with cloud platforms such as AWS or GCP preferred.
  • Experience handling CCTV and biometric systems preferred.
  • Willingness to work rotational shifts supporting 24/7 operations.

Benefits

  • Remote-first work environment.
  • Opportunities for professional growth, ownership, and meaningful impact.
  • Inclusive workplace committed to diverse perspectives and equal opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

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